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www.moderntailor.com Custom Tailored Clothing Official Thread - Page 212

post #3166 of 3188
3/18/13 at 2:13am

Hi Guys! I'd like to acknowledge members' posts about the backlog - thank you for your patience. We are now back on track!

 

A few announcements:

 

1. Each new customer will be offered a $20 voucher - for a wider fabric selection. *can't be used with any other promo (or with the trial shirt promo)

 

2. $19.95 trial shirt only for new customers (trial promo)

 

Some interesting news!

 

We've just launched our referral program. http://moderntailor.referralcorner.com/

1. Each person you refer gets $20 

2. For all successful orders, you can earn $25 


Edited by Leah Deguzman - 3/20/13 at 7:46pm
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post #3167 of 3188
3/21/13 at 5:25pm

Will fabric Q22 be restocked?

 

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post #3168 of 3188
4/8/13 at 7:15am
I just ordered a suit and some shirts. I live in the US and it will be shipped through USPS. The total was over $400. Will I get charges a customs fee?
Edited by Makaveli16 - 4/8/13 at 10:30am
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post #3169 of 3188
4/8/13 at 3:27pm
No. But post fit pics when you get it!
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post #3170 of 3188
4/9/13 at 2:19pm
quote name="bubba04" url="/t/193399/www-moderntailor-com-custom-tailored-clothing-official-thread/3150#post_6268936"]No. But post fit pics when you get it![/quote]
I definitely will bubba. Have you ordered from MT before?[
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post #3171 of 3188
4/9/13 at 11:36pm
Has anyone tried ordering casual shirts from MT (e.g., shirts you would wear untucked)?

I plan on using my dress shirt measurements, but I will reduce the length 2-3 inches, choose a more casual collar, cuffs, and fabric, as well as choosing the softer collar & cuff lining. Any other suggestions?
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post #3172 of 3188
4/10/13 at 4:49pm
Quote:
Originally Posted by Makaveli16 View Post

I definitely will bubba. Have you ordered from MT before?

Yes, many times -- I own over 30 shirts from them, but no trousers or coats.
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post #3173 of 3188
4/12/13 at 7:17pm
Quote:
Originally Posted by bubba04 View Post

Yes, many times -- I own over 30 shirts from them, but no trousers or coats.
Ok, so then maybe you can answer a question. I ordered a week ago and on my account it still says process order. Is this normal? Also, under the column that says "pay" there isn't a checkmark or anything; it's just blank. I definitely paid though. Any insight?
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post #3174 of 3188
4/13/13 at 5:51am
Quote:
Originally Posted by Makaveli16 View Post


Ok, so then maybe you can answer a question. I ordered a week ago and on my account it still says process order. Is this normal? Also, under the column that says "pay" there isn't a checkmark or anything; it's just blank. I definitely paid though. Any insight?

 

Awaiting Payment = You haven't paid.

 

Process Order = Payment received, items are being processed (constructed).

 

You're fine. I ordered a navy suit from Modern Tailor and was actually pleased with it. It's not perfect but I thought it was great for the price point.

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post #3175 of 3188
4/13/13 at 8:19am
Quote:
Originally Posted by CosmeDaniel View Post

Awaiting Payment = You haven't paid.

Process Order = Payment received, items are being processed (constructed).

You're fine. I ordered a navy suit from Modern Tailor and was actually pleased with it. It's not perfect but I thought it was great for the price point.
Thanks for the advice. This will actually be my first suit, so I'm kind of nervous because I sent in body measurements.
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post #3176 of 3188
4/13/13 at 12:48pm
Quote:
Originally Posted by Makaveli16 View Post

Ok, so then maybe you can answer a question. I ordered a week ago and on my account it still says process order. Is this normal? Also, under the column that says "pay" there isn't a checkmark or anything; it's just blank. I definitely paid though. Any insight?

All those things are normal. Just sit back and relax and your order will show up 3-4 weeks from now. I used to obsess over tracking, and how long it take to get here. I've let go now, because the shipping carriers they use all vary in how long it take them to process shipments, so delivery will vary. I even had one instance where one package didn't arrive for over 6 weeks. Eventually it too arrived fine.
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post #3177 of 3188
4/13/13 at 12:53pm
Quote:
Originally Posted by Makaveli16 View Post

Thanks for the advice. This will actually be my first suit, so I'm kind of nervous because I sent in body measurements.

Hmmm, I'd be more worried about this than with production time or delivery of my package... When you send in body measurements, they make assumptions as to the fit in different areas (yes, yes, I know you can select the fit, but that's way too generic, but then again I may be pickier than others about how I like my suits/shirts to fit). I would have sent measurements for a well fitting suit or shirt, tweaking whatever measurements I'd like changed so I can be in control of the dimensions of the garment in key areas that I'm particularly picky about, but it's too late to dwell now. Just assess what you get once you can try it on and go from there.
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post #3178 of 3188
4/13/13 at 4:46pm
Quote:
Originally Posted by bubba04 View Post

Hmmm, I'd be more worried about this than with production time or delivery of my package... When you send in body measurements, they make assumptions as to the fit in different areas (yes, yes, I know you can select the fit, but that's way too generic, but then again I may be pickier than others about how I like my suits/shirts to fit). I would have sent measurements for a well fitting suit or shirt, tweaking whatever measurements I'd like changed so I can be in control of the dimensions of the garment in key areas that I'm particularly picky about, but it's too late to dwell now. Just assess what you get once you can try it on and go from there.

Yea the thing is I'm not going to be really picky about it since it's my first suit. I figured it couldn't be worse than something OTR. As long as it looks decent. I just need it for a couple of interviews.
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post #3179 of 3188
4/24/13 at 3:20pm
Quote:
Originally Posted by Makaveli16 View Post


Yea the thing is I'm not going to be really picky about it since it's my first suit. I figured it couldn't be worse than something OTR. As long as it looks decent. I just need it for a couple of interviews.


What colour suit?

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post #3180 of 3188
5/13/13 at 2:07pm
Quote:
Originally Posted by bubba04 View Post

Dear Modern Tailor --

After over 12 separate orders with you, I have noticed a pattern that when the order is shipped via XTX, the order seems to be untrackable with the tracking number provided by you via email (and visible under the "Order List" tab on your site) and the order takes a lot longer to arrive than orders that are shipped with ALDex, whose web site seems to provide tracking information more reliably. Is this a known fact to you? If not, perhaps you should consider standardizing your shipments with ALDex for a more consistent customer experience.

Currently I have an order shipped via XTX on December 12 that has yet to arrive, while subsequent orders placed after that date that shipped via ALDex have already arrived. I have already contacted sales@moderntailor.com for help with an update to that particular order.

-- A loyal customer


Bubba,

 

When did your order eventually arrive? This is my second time ordering from MT, which I did on April 24. Got ship notification April 28. Shipped via XTX so no way to track, but I'm hoping one of the shirts will arrive in time for a party this Saturday. Getting down to the wire...

 

To be fair, I ordered in January also, and from order to delivery it took just under three weeks. That was also via XTX.

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