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www.moderntailor.com Custom Tailored Clothing Official Thread - Page 207

post #3091 of 3278
Quote:
Originally Posted by bubba04 View Post

Dear Modern Tailor --
After over 12 separate orders with you, I have noticed a pattern that when the order is shipped via XTX, the order seems to be untrackable with the tracking number provided by you via email (and visible under the "Order List" tab on your site) and the order takes a lot longer to arrive than orders that are shipped with ALDex, whose web site seems to provide tracking information more reliably. Is this a known fact to you? If not, perhaps you should consider standardizing your shipments with ALDex for a more consistent customer experience.
Currently I have an order shipped via XTX on December 12 that has yet to arrive, while subsequent orders placed after that date that shipped via ALDex have already arrived. I have already contacted sales@moderntailor.com for help with an update to that particular order.
-- A loyal customer

I ordered my first shirt recently. It shipped XTX and my tracking number has not worked once. At first when I tried it, it gave an error, and the page doesn't even load when I click track. Horrible shipping service. 

post #3092 of 3278

Hi all,

 

Thought I'd share my experience ordering an oxford blue trial shirt from Modern Tailor, and ask for feedback on how it fits. I Ordered the shirt on the 28th of December using shirt measurements based on some slim-fit casual shirts and some business shirts ordered a few years back from Jantzen. The shirt shipped on the 30th ($10 shipping) and I received it today - not bad considering the time of year. I'm 174cm, 71kg, with a 94cm chest and 74cm waist (or 5'8 1/2", 157 pounds, 37" chest and 29" waist), and the measurements I used are below.

 

The fabric is fine for a $20 trial shirt but isn't exactly soft, and I'm not sure if I'd be happy paying $50 shipped for a full-priced one. In that regard the shirts I have from Jantzen which were around $50 shipped are nicer. I went with the standard collar lining which for me is fine for a business shirt, but I'll be trying the softer lining if I order any casual shirts. Construction seems fine to my untrained eyes - some of the stitching isn't perfectly straight but only in one or two areas that can't be seen when the shirt's tucked in. Shrinkage after a cold wash was minimal, half a centimetre on the arm length, and across the half-chest and half-hip measurements. The shirt is now almost perfect - shoulder, arms and armhole are half a centimetre shorter and the half-waist is half a centimetre longer than what I ordered . Very happy with how accurately they followed my measurements.

 

In terms of fit I think I've done reasonably well for a first go. There does seem to be an excess of fabric around the chest and armpits though, and I'm not sure if that's because my chest or shoulder (or both?) measurements are too large, or because I chose "straight" for my back type instead of "average". I also think I can probably get away with taking off another centimetre for the half-waist and half-hip measurements. I'm going for a pretty slim fit - not quite as as tight as most the photos of the Asian guy modeling the MT Collection shirts on the website (http://www.moderntailor.com/mtcollection), but close(ish). The armhole, sleeve width and length seem OK to me, as does the length of the shirt itself. Collar is comfortable, but I'm not sure if the cuffs are too large. At this point for my next shirt I'm thinking:

 

Yoke: as is or -1cm

Half Chest: -1cm

Half Waist: -1cm

Half Hip: -1cm

 

All in all I'm very happy with how the shirt turned out. It's closer to what I want than any of the four shirts I ordered from Jantzen, and I think that's due to using shirt measurements for this shirt as opposed to the body measurements I used for the Jantzen ones. Looking forward to seeing how the more expensive MT fabrics turn out. Any feedback regarding modifications I should make for the next shirt would be most appreciated.

 

700

 

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post #3093 of 3278
Quote:
Originally Posted by dsca View Post

Well I got the first bad customer service experience from them and I'm surprised.

 

I've built quite a large collection of MT shirts and placed an order before I went on vacation, totally forgot about the free tie/cuff links.

 

Placed another order and asked if I could get some cuff links and no replies for days even when I followed up.

 

To blow off a customer over some cheap cuff links especially if they've spent significant amount of money at their store is pretty ridiculous in my opinion.

 

I guess I won't be order any more from them.

 

Quote:
Originally Posted by moderntailoremma View Post


Hi DSCA, this is terrible that your email has not been answered. It sounds like an easy fix and I am not sure why you didn't get a reply. Please forward me the email to leah@moderntailor.com - usually it is supposed to be sales@moderntailor.com for concerns like this but I would like to investigate. I'll wait for your email.

 

I just wanted to update the issue I had for closure. Leah graciously followed up with the emails and found that all my emails were apparently blocked as spam and sent the cuff links as promised so I am again very impressed with their service and will continue to order from them as a satisfied customer =)

post #3094 of 3278

I've ordered three shirts total from ModernTailor, and I haven't been very pleased with any of them. I only consider them wearable under jackets or sweaters because they are so baggy around my waist, and they're all thin and somewhat wrinkly looking.

 

I would love to be able to order more from MT, because they have a great selection, but it isn't worth the risk to do it again.

 

It would be really nice if they had a cheaper way to send you a shirt with really cheap fabric to get your sizing down right. I tried fixing up my measurements after my sample shirt, but it wasn't good enough still. I don't want to keep spending $50+ on shirts that are unwearable.

 

I ordered my last shirt from SPoon Tailor, and it came out considerably better. Fit really well and only very minor problems, but they're a reasonably far drive from me and more expensive.

 

It's hard to tell from the pictures people post; are others satisfied with the material? Does it seem at all "wrinkly" to you? Are you getting 2ply?

post #3095 of 3278
^ I find that MT will make shirts exactly to the specifications that you tell them. I have dialed in my measurements to where I cannot get a better-fitting shirt anywhere locally. I also tried Tailor Store, but they were more inflexible with all that I wanted (they would not allow me to dictate the exact upper and lower sleeve measurements, for example) so I gave up on them. As for the fabrics, many are thin and some are indeed "wrinkly", but a good many have nice fabrics. My only gripe is that not every fabric listed on their site has the weight specified, which makes it a bit of a guessing game as to how thin the fabric will turn out to be.

I've ordered a total of 20 shirts from them, and only 1 had any kind of construction flaw (about which I am currently waiting to hear back from their customer support) and expect it to be fully resolved in due time, but overall, they are pretty decent.
post #3096 of 3278
Quote:
Originally Posted by bubba04 View Post

I find that MT will make shirts exactly to the specifications that you tell them.

I guess I should add that the key with MT and most other online MTM shirt makers is not to let them decide the right fit for you by providing body measurements. Instead, I always provide shirt measurements, which MT will follow surprisingly consistently.
post #3097 of 3278

I just got my second ModernTailor shirt and I'd like to get more experienced posters' thoughts on it. Pictures follow:

 

 

 

 

 

 

 

 

 

This shirt fits better than my first (I used shirt-measurements instead of body-measurements this time), but the shoulder-area feels a little strange. I think that either my yoke measurement is off or the sleeves are too short or I'm just not used to wearing dress shirts, because the shirt pulls tight in the shoulders when I lean forward. Advice for cleaning up my measurements (below, in centimeters) would be appreciated. Thank you for your time.

 

 

 
1
Collar
 
2
Half Chest
 
3
Half Waist
 
4
Half Hip
 
5 Left Sleeve Length  
Right Sleeve Length  
6
Half Bicep (Optional)
7 Left Cuffs
<input data-cke-saved-name="cuffs" name="cuffs" type="text" size="5" nullable="false" datatype="double" (5,1000)"="" errmsg="Please enter valid Cuffs" value="20.0">
 
Right Cuffs
 
8
Yoke
 
9
Shoulder
(Optional)
10
Shirt Length
 
11
Armhole
(Optional)
12
Short Sleeve Length
(Optional)
post #3098 of 3278
Quote:
Originally Posted by bubba04 View Post

^ I find that MT will make shirts exactly to the specifications that you tell them. I have dialed in my measurements to where I cannot get a better-fitting shirt anywhere locally. I also tried Tailor Store, but they were more inflexible with all that I wanted (they would not allow me to dictate the exact upper and lower sleeve measurements, for example) so I gave up on them. As for the fabrics, many are thin and some are indeed "wrinkly", but a good many have nice fabrics. My only gripe is that not every fabric listed on their site has the weight specified, which makes it a bit of a guessing game as to how thin the fabric will turn out to be.

I've ordered a total of 20 shirts from them, and only 1 had any kind of construction flaw (about which I am currently waiting to hear back from their customer support) and expect it to be fully resolved in due time, but overall, they are pretty decent.

That's what's frustrating the most: I see other people getting good results. I'm confident that I put in accurate measurements, and yet the shirts aren't right. I could keep tweaking them slowly, but at $50+ per iteration, that's a slow and ineffective method.

 

How do you go about determining which fabrics to choose? I'm wearing the Purple Gingham / T346 (with a sweater) right now, and I'm pretty dissatisfied with it. The chest looks "wrinkly" (I wish I knew how to describe this better), the sleeves are too short (shorter than my other two shirts with the same sleeve length), and wider on the waist than the others.

post #3099 of 3278

^ +1

 

Measure an existing well fitting shirt and use that as your shirt measurement. Don't use body measurements.

 

Use that measure and adjust as needed. I find they make the shirts very accurately to my shirt measurements every time. I've been able to customize my shirts to having one cuff slightly larger for watches and increasing the midsection due to getting fat lol.

 

Their fabrics (the ones I buy in the 50-80 range) tend to be courser and seem to wrinkle more than the higher priced fabrics but nothing ironing doesn't help out with.

 

Keep to pure cotton and look at the weight or ply to avoid getting too thin of fabrics.

post #3100 of 3278
Quote:
Originally Posted by dsca View Post

^ +1

 

Measure an existing well fitting shirt and use that as your shirt measurement. Don't use body measurements.

 

Use that measure and adjust as needed. I find they make the shirts very accurately to my shirt measurements every time. I've been able to customize my shirts to having one cuff slightly larger for watches and increasing the midsection due to getting fat lol.

 

Their fabrics (the ones I buy in the 50-80 range) tend to be courser and seem to wrinkle more than the higher priced fabrics but nothing ironing doesn't help out with.

 

Keep to pure cotton and look at the weight or ply to avoid getting too thin of fabrics.

Maybe I should just give it a shot with a shirt measured one, although if I get to $100 I'd rather just use SPoon Tailor, who I know will be good.

 

The shirts I've gotten are all cotton, and ironing doesn't fix them. I think it's because the fabric is so thin that it just bunches up. It isn't really a wrinkle, it's just a wrinkly looking effect all the time. Difficult to describe.

post #3101 of 3278
Quote:
Originally Posted by LaughingMan View Post

I just got my second ModernTailor shirt and I'd like to get more experienced posters' thoughts on it.

I think the shoulders are too wide and the sleeves too short.
post #3102 of 3278
^ Unless, of course, you like it like that...
post #3103 of 3278
Got my trial shirt. Fabric is nothing special (hoping it softens a bit after a wash) but the fit is pretty good. I tweaked the collar, bicep, and one or two other things and ordered another with a $50 blue herringbone fabric.

This could be a good source for workhorse shirts. Thanks Moderntailor.
post #3104 of 3278
am I the only one that finds it difficult to discern whether I'll like a shirt fabric or not based only on the swatch?

had the same experience in store (with the swatch book) at brooks brothers...without being able to see the actual shirt rather than the fabric up close and personal, tough to tell what it'll actually look like.

any ability to display a full shirt of a given fabric as the icon rather than the close-up of the individual swatches?
post #3105 of 3278

Hello,

 

I am new to the Modern Tailor site and went ahead and ordered 2 shirts from their sale options. Once I ordered the shirts the fabrics are no longer offered on the site, so when I ask this question you won't have a reference to the fabrics.

 

I have now e-mailed Modern Tailor 2 times with some questions about the fabric and it's been 3 days without any answer at all from them. I was trying to get some information on feel of the weight of the italian fabrics. One was 76g and the other 119g. both are 2 ply 100.   I did get an answer in another SF post, but how long does it take to get an e-mail back from them.

 

My e-mail is lruchlin@gmail.com

 

Thanks,

 

Aryeah

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