I really like the shirts, but the one thing that makes me apprehensive about ordering is the fabrics. When I order, I feel a bit like I'm gambling on the fabric, since I don't know what the texture or weight is going to be.
On my third shirt (made from a nice twill fabric), I got the measurements dialed in and it is by far the best-fitting shirt that I own. It would be hard to go back to shopping around for OTR shirts when I know I can order a perfect-fitting shirt with a few mouse clicks.
The first shirt I got was made from the blue oxford trial fabric. I didn't like the fabric because it's extremely wrinkle-prone. The second shirt I got was a remake (since the measurements were off) -- for some reason it was a lighter color, lighter weight fabric which isn't nearly as wrinkly. While I'd like to get more shirts made from oxford cloth, I'm a bit wary of them because I don't know what the result will be. For example, there are four white oxford fabrics -- how does one choose which one to use?
It would be nice to be able to get a good fabric sample book, but that's not enough... since there are over a thousand different fabrics, it would also be essential to be able to tell from the description what each fabric is similar to in the sample book.