www.moderntailor.com Custom Tailored Clothing Official Thread - Page 11

Originally Posted by acecow

What are the chances of getting a good suit from the first try? I have a few very well-fitting suits, so I could measure those.

What if I'm not fully satisfied with what comes out? Will MT fix it or will I be stuck with it?

Originally Posted by BlackBrumel

The follow was posted by MT on 01/21/2010:

Hi Everyone,

Thanks for your comments.
If it's your first time to order ModernTailor suit, please order our suit swatches Just put a note that you'd like to order suit swatches so you can have a feel of the material we use.

When you get the suits after a couple of weeks and think that the fit needs alterations, please have it altered in your own local area. Once you have the measurements that you think is perfect for you (as advised by your tailor), then please make another order on our database. We'll send you another suit based on the new measurements you entered for FREE

Emma
ModernTailor Customer Service

Originally Posted by Skyblade

I know this gets asked every once in a while, but are there any vouchers currently available for SF members?

Thanks.

Originally Posted by unjung

Modern Tailor staff, please consider the following:

-Remove the thickness indicator bar... almost all your fabrics are (3) anyway. Or at least, figure out a better way to tell us this;
-Ensure all fabrics say whether they are single or two-ply - fabric P184 doesn't say, for example;
-Tell us the thread count on all fabrics - the same fabric doesn't say;
-Allow us to search by mill, even if you have to use a code because you don't want to tell us the source. If I like a particular fabric, I am much more likely to order if I can easily tell what other fabrics come from the same mill;
-Allow me to sort by thread count using check boxes, thereby allowing me to select all shirts 100 or higher;
-Allow me to sort by number of plys. I don't buy single-ply;
-Using check boxes generally to create searches would be best. This way I can show only 100+ thread count, two-ply white shirts, or 120+, two-ply, pure cotton Oxford cloth shirts. Add as many categories of search options as possible.

Originally Posted by elippsis

You really have to be impressed with a company like ModernTailor, took all the suggestions, and as far as I can see today, has made all the changes.

I've had 5 shirts from them and not much variance from shirt to shirt. Pretty good prices for what you get, IMHO. I tried CW, but I still think MT is the better choice - I wasn't too impressed with the fabric I got from CW last time after a few washes.

Originally Posted by MrInvariant

• I made a referral, but did not get the $20 credit. No reply from MT concerning this issue.
  

Originally Posted by moderntailoremma

Hi Lim, Kindly post your order # and I will investigate and resolve it now.

Regards,
Emma

Originally Posted by moderntailoremma

Hi Lim, Kindly post your order # and I will investigate and resolve it now.

Regards,
Emma

Originally Posted by moderntailoremma

Hi MrInvariant:
We filter referrals actually based on:
1. if the order was made in the right link
2. if the order made was a successful sale (no trial shirts involved)
3. if the referree has made an order before
4. if the IP and shipping address of the referral and referree are different
5. other details are found on our faqs

If you can send me the order # of the referree on this post, I'll let you know right away if the referral is valid.

E

Originally Posted by MrInvariant

Thank you, now I understand that the trial shirt and other sale items and coupons are excluded, which practically makes the whole referral thing utterly useless.

By the way, IP based filtering is a really bad idea since many people can be behind the same proxy/router (which was true in my case as well).

Finally, I have to say that I really welcome the improvements to your homepage, I just hope that Customer Support and your referral policy can also receive the much needed improvement in the near future.

Originally Posted by gamma1234

I don't mean to be rude here, but I don't think MT's practice of excluding a $19.95 trial shirt or a $29.99 sale shirt from the $20 customer referral deal is inappropriate.