Originally Posted by patrickBOOTH
I don't know why people care so much about how they are treated in stores. Maybe I am a stone and lack human emotion, but I just care that I can get what I want. I don't really need to be jerked-off just because I might spend money.
I look for salespeople who:
- are knowledgeable and articulate about their products
- have mastered the art of coming to me when I need help and staying away when I don't
- making me feel welcome and comfortable trying their products to decide what works best for me
- not afraid to point out options that work or don't work for me
- can surprise me with something they have that's even more to my taste than what I thought I had settled on.
It sounds like you enter a store knowing exactly what you want, and therefore primarily expect the sales people to run your card and put the merchandise in a big quickly and quietly. Sometimes that is the case for me too; at a grocery store, I really don't expect to have an entourage following me. However, if I enter a store selling $750 shoes with serious intent to get something but no clear idea exactly what I intend to get, I am going to expect more doting, because otherwise (if they don't help, or if they rush me) there's a chance I'll walk out with the wrong thing.