Originally Posted by imageWIS
You could make an appointment to exchange it and save yourself the aggravation of waiting in line. If they can give you another phone that works, why wouldn't you take it instead of just complaining that your phone doesn't work?
Originally Posted by holymadness
I think you can make an appointment at the "Genius Bar" online.
However, be warned that you cannot return your iphone because of the antenna issue, so you have to make up some other excuse.
Do you really think they're going to take me seriously down there? Do you really think they're going to just give me a new phone based on my word of saying "Hey, I don't think my reception is very good, I seem to be dropping a lot of calls, and the screen doesn't seem to lock out when I've got the phone to my cheek very well, not like my old phone, how's aboot you give me a new one?"
Are you for real?
Look, I've had issues, real, discernible issues with iPhones before. I had a serious battery issue, easily provable (they didn't deny it, like they've so far largely denied this antenna issue) that took three separate trips before they'd give me a new phone, and even then all they gave me was a re-furb that I had to pay for. (Only like $79, but still.)
This is the same company that sent out thousands of shit monitors on iMacs and never owned up to it. People were out thousands of dollars and Apple didn't give a crap.
Obviously, I still think the iPhone is a wonderful device. I'm having to make some compromises - I'll get the phone covered in one of those films, I'll have to stop holding it in the crook of my neck, I'll drop a few calls. Sucks for me, but overall I still like many of the features, and like any other product, I'll just have to accept some of the compromises.
But it's not particularly out of bounds to complain about my disappointments on a public forum. And I'm well within my rights not to put myself through the same aggravation I've been through before, particularly when my own experiences, and those of others that I know, lead me to believe my efforts would be fruitless.