Mr. Moo
Boxercise Toughguy
- Joined
- Nov 25, 2008
- Messages
- 18,364
- Reaction score
- 17,382
I ordered something last Wednesday, May 5th. The item had an arrival date of May 12th-14th. Gilt is on the East coast; I am in CA. I called Gilt yesterday, May 10th asking why my item wasn't shipped, and was told it was shipping that day. It didn't ship. I called today and got the same answer, along with a spiel about how Gilt UPS Ground shipping takes 3 days to get to CA, and I should get it Friday. No, Gilt, it doesn't. UPS 3-Day takes 3 days... UPS Ground takes one full week (I have been told this lie a few times by them). At best, the item will ship tomorrow, the 12th, to be here on the 19th - two full weeks after I ordered it. I asked about their $40 overnight option, and if it would be possible to switch the item to that option, and that was a no go because "the order has already been processed." Unbelievable.
Buyer beware with them. I used to be a fan...
Buyer beware with them. I used to be a fan...