Originally Posted by JoyDiffusion
+1. I've ordered close to a dozen things from them, always on time or early. And when they screwed up my gf's order twice, they generously made up for it with store credit.
It's a large company, with probably 4 dozen sales a week between their 3 sites. That means several thousands of orders a week. They're bound to have a few slip-ups every now and then, due to stupid computer glitches.
Try and be a little less demanding of instant gratification. We (humans) are so fucking spoiled these days. It'll get to you eventually. Maybe even tomorrow! If you're still pissed off once it gets to you, call them and bitch about it, and maybe they'll try and compensate you for your 'troubles'.
Have you ever actually tried to get a straight answer from call center Bangalore? After you wade through the "English is not mother tongue" diction you get to ask, then demand, then try not to get pissed while your Customer service representative reads back some stock question off a screen so they can supply you with the preloaded, screened and corporate approved answer.
"so sir you are asking that you would like to know when your item will ship?"
" orders generally ship within 3 business days. Excuse me sir, you said its been a week. Hmm, let me see are you asking that you would like to know...."
I hope it cheeeap sale for you.