Recourse - Damaged Clothes

Pretty sure that security ink is made to be permanent. You're not going to be able to clean it.

If the tags are still attached, you may be able to return it for at least a store credit. You may run into some problems due to the fact it was tailored, but you should argue if they give you a hard time.

I wouldn't even mention that I got it tailored, just take it back. Most sales people wouldn't be able to tell the difference and/or wouldn't even bother to check it out other than the stain. Where are you located? There are some places in nyc that work magic with getting out stains. It would cost you a pretty penny for sure. There is Madame Paulette, Meurice, Chris French Cleaners, they are all known for getting out insane stains.

I would not mention that it was tailored. If you used your store credit card, you don't need a receipt(if the tags are still on.) Take it back and return and just say that you don't like it.

If you're keen on it take it by Madame Paulette on 66th st and 2nd ave and see what they say. If they assert that they won't be able to do it, then take it back and don't mention the alterations. It is worth running it by Paulette though.

Let's get this straight, you guys are advocating fraud?

Sort of. Realistically the garment was damaged (permanently?) before it left the store, through no fault of the OP and thus they should probably be accomodating. Since they may be cunts, in a machiavellian way it may be better to just return it without any further ado and avoid argument.

I don't buy the 'they may be cunts', which is at best a variation of the 'evil faceless corporation' and 'this is a victimless crime' arguments. The OP here is at least just as at fault for not noticing the flaw before he altered the garment and thus voided whatever legal/ethical leg he had to stand on for a return. For bonus doh points he lost the receipt as well. Don't get me wrong - I sympathise with the OP's situation. I just don't think that he should expect a return to be accepted in this instance, and certainly should not commit fraud to improve his chances of said return.

I agree that he should not lie, but I doubt that he needs to. I disagree that he is at fault for not noticing the fault. Unless he paid cash he should be able to produce some proof of purchase. It was damaged before he bought it, they should take it back. Even if it was theoretically final sale (in which he should have checked carefully before leaving the store) I bet he can talk a manager into taking it back without lying about it. Also, if it is only an month, the OP can still can ask his credit card company to do a chargeback (again assuming he didn't pay with cash). Edit: For what it is worth Bloomingdale's customer service is generally excellent. I bought a white Brioni French cuff dress shirt during the first deep discounts (was that fall 08 already?). It was down from around $350 to around $100 IIRC. Never pulled it out of my closet for about a year. When I did get around to wearing it last fall I pulled off the tags, and wore it to dinner. My wife looked at my sleeve realized the NWT shirt had an old blood stain on the sleeve about the size of a dime, but I had not seen it as it was under the wrist (I did nearly throw up there at the table). I imagine someone wore it, cut themselves, and returned it without mentioning it to the returns counter. Took it off as soon as I got home, and marched in to Bloomingdale's the next day. No receipt, my regular sales associate was not there but they gave me a new Brioni shirt (no longer on sale of course), and deeply apologized. I imagine they will deal with the ink stain.

i agree with above, bloomingdales has very good /excellent customer service. they will take it back if you just take some time to explain to them, or, they won't even ask. but i would still talk to them what happened.

however, for all, please do not abuse the system set by these stores like bloomingdale's, macys, and nordstrom. thanks.

I don't think this is abuse. The stain makes the coat unwearable and unsellable, so Bloomingdales couldn't put the coat back on the rack even if the OP hadn't taken it for alterations.

Agreed. The fact that the jacket was tailored is, in this particular situation, irrelevant. Having worked at a clothing retailer in the past, I can tell you that they will affix a tag to it stating that is damaged and put it in a bin with similar items. At some regular interval, it will be shipped to corporate, where it will either be destroyed or, if wearable, given to a charity such as Dress For Success or Goodwill.