Cad and the Dandy real reviews - Page 4
Glad you appreciate my sense of humour. On a more serious note, if you are based in London, why not just pay both Suit Supply and Cad & The Dandy a visit and see what feels more suitable for you?
I believe the person in charge of personal tailoring at Suit Supply (Vigo St) used to be a chap called Richard Finlay-Newton, and for CATD, there's James Sleater (aka Sleats on the forum) who's the owner of the business. Perhaps, it is more useful to speak to them in person, and see what garments they have on offer in reality, rather than trying to form a judgment based on pictures posted on the internet?
Exactly. Unlike purely online MTM businesses, which have their place undoubtedly, the above two actually have brick and mortar stores, so you can see the fabrics, talk to the people involved and really get an understanding of what they can offer you. Then you can decide either way.
So when did they say you could expect it by?[quote]
The suit is ready now, waiting for Turnbull & Asser to confirm my order with them is ready.
John du Bois, Ian and myself do measurements, we also have Nick who recently joined and worked for Timothy Everest, Richard James and Mr Boateng before us. Joseph Morgan also mucks in in Savile Row.
Now Macallan, I cant be sure you are who I think you are.... but if you are... We are ready with a fitting for you.
So when did they say you could expect it by?
I spoke with James (co-founder of C&D) and he took my measurements, although John De Boise was present. On my visit to their City shop, there was a sales-women present; however, she was not involved with my order.
This is probably less relevant to those who are looking to have suits made by Cad and the Dandy, but I had a suit altered by them earlier this month and wanted to share my very poor experience. I have never had a suit cut by them so I can't say whether this reflects their quality in that arena, but for alterations I would certainly avoid them.
On the initial fitting I arrived and asked the person who was carrying out the fitting for his advice, telling him that I would have whatever alterations he suggested. He did pin the trousers fairly well but when it came to the jacket just told me that it fit perfectly other than sleeve length. This may have been true and the jacket did fit well but bearing in mind that it was a fairly cheap Ted Baker OTR suit I was surprised to hear a Savile Row tailor tell me that it fit perfectly. This reflected a general feeling that the staff were not really interested in my business because it was not bringing in any real money. Although they did everything well I left with the general impression of disinterest because it was a cheap suit and I was only having alterations.
I was asked to pay up front which I know is their policy and I was fine with; the cost was £120 for leg shortening and tapering, brace buttons adding and jacket sleeve length shortening from the cuff. Given that this is, I think, fairly expensive, I was expecting good quality service and work.
I was told that the work would take up to two weeks which was longer than I expected but was not problem, and was told that they would phone me when the alterations were complete so that I could book an appointment to pick them up. After two weeks hearing nothing, I phoned the store and was told that they had been finished earlier in the week. I booked an appointment to pick them up the following morning at 9am, and arrived to find the shop closed. At about 9.05 I knocked and was let in by one of the staff who turned to me with a blank face and asked 'why are you here?'. When I told them that I was coming to pick up the suit, I had perhaps expected a further fitting to check that the alterations were as expected, especially given that when I arrived there were no other customers. However I was simply given the suit in the bag and shown to the door, which again left me with a feeling of disinterest. This may have been my overly-high expectations, but again it didn't really reflect what I had expected from a Savile Row tailor.
When I got home and tried the suit on, the brace buttons had not actually been sewn in at all. I am no expert, but the rest of the work seemed fairly poor quality as well. The tapering of the legs means that the trousers now pull slightly at the thigh where the stitching seems to be uneven. The rest of the work was fine (although I'm not sure how wrong one could go with taking up trousers and sleeves), but with very rough stitching which I could have done neater at home myself. When I phoned to complain about the lack of brace buttons, I was told that I should bring the suit in and they would be added while I waited, but as I had wanted the suit to take on holiday I didn't have the time to do so. I asked for a refund instead, but was only refunded £10.00 of the £30.00 I had paid for the buttons to be sewn in. For that price I had wondered whether they might remove the belt loops as well, but they didn't do this or even sew the buttons in at all.
I will be calling to demand the other £20 and complain about the general quality of the work, but I just wanted to share my experience at this stage. As I have said, I have no experience of the quality of their actual tailoring which may be very good, but I would avoid them like the plague for alterations!