Yeah, bought some Rafs from them that was ~$250 and asked them to lower the amount for shipping purposes, they said they would but they said it was ok anyways because the shipping they charged me (which was $40-$45 iirc) supposedly covered the fees, at least this is what they told/assured me through email before I ordered. Well they didn't lower it and I got hit about ~$90-$100 customs fee. I contacted them about it and the high shipping fee from the get go and they pretty much just shrugged it off and told me it wasn't their fault. Whatever, lesson learned. This was about a year or two ago so maybe it's different now?