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J Crew Fall/Winter 2010 Discussion - Page 125

post #1861 of 2686
Quote:
Originally Posted by CanuckBassist View Post
Damn it. Placed an order over the weekend. Emailed them about the new code. Hope they'll be nice (it's thanksgiving after all) and apply the new code to my order.

They're not nice. Trust me.
post #1862 of 2686
Well, for a brief period of time after getting the new code in my email, Aldens were still on the website. Not anymore. It appears that the website has gone back to sale mode with all the colabs removed.
post #1863 of 2686
Quote:
Originally Posted by CanuckBassist View Post
Damn it. Placed an order over the weekend. Emailed them about the new code. Hope they'll be nice (it's thanksgiving after all) and apply the new code to my order.

You should be okay. Give them a call.

I ordered via the red phone this weekend for the Authentic Peacoat w/ Thinsulate (was discounted at $198 from $275, in store). I just called about the 25% and they were able to credit me back. So a total of $148 for the peacoat.
post #1864 of 2686
Quote:
Originally Posted by toade View Post
Looking to get a University coat in charcoal, though I am trying to decide whether to get the regular in small, or the slim in medium. The small fits me well, though the shoulders are a tad too narrow. Was thinking the slim medium would add a little in the shoulder yet still keep the waste slim. Though I'd be sad if I got it and it wasn't as slim as the regular small. I'm about a 39R.

Anyone tried on both that can give some advice?

I'm a true 39R and the small fits me perfectly. I would think that with the slim medium would only be slightly smaller than the medium. You might gain some in the shoulders but you are gonna gain a lot more in the waste.

I have one in black on my sig. Check it out.
post #1865 of 2686
merino or lambswool cardigan?
post #1866 of 2686
Quote:
Originally Posted by slammyman View Post
Yeah they are little bitches. I bought some Red Wing boots and they wouldn't credit me. So I ordered them last night and will return the full price boots. What idiots. It is a waste of their and my time and money!

I also bought some Alden's, but the CS representative on the phone told me even if they were discounted in my cart, they would charge my credit card the full amount. I told them they sounded like a bunch of morons.

I really hope that's not the case. I snagged a pair of Indy's this morning, my cc statement says processing at the 25% discount price. I'd been waiting for any chance to get them with some kind of discount---I'd be pretty amazed if J. Crew changes the order mid-ship.
post #1867 of 2686
Quote:
Originally Posted by Albatross View Post
I really hope that's not the case. I snagged a pair of Indy's this morning, my cc statement says processing at the 25% discount price. I'd been waiting for any chance to get them with some kind of discount---I'd be pretty amazed if J. Crew changes the order mid-ship.
If they do change it that is some kind of federal offense known as "bait and switch" or something of that nature. You can call them and claim that you will file with the Better Business Bureau if they do not right it to the amount you legally agreed too. (the amount you agreed to being the number on the screen when pressed submit order) Many companies get in deep shit for doing stuff like that. Its not legal.
post #1868 of 2686
Not true. Read the disclaimer that was up and posted as DETAILS right next to the TURKEY code on the front of the webpage!

U WRONG!!!


Quote:
Originally Posted by KPO89 View Post
If they do change it that is some kind of federal offense known as "bait and switch" or something of that nature. You can call them and claim that you will file with the Better Business Bureau if they do not right it to the amount you legally agreed too. (the amount you agreed to being the number on the screen when pressed submit order) Many companies get in deep shit for doing stuff like that. Its not legal.
post #1869 of 2686
Quote:
Originally Posted by KPO89 View Post
If they do change it that is some kind of federal offense known as "bait and switch" or something of that nature. You can call them and claim that you will file with the Better Business Bureau if they do not right it to the amount you legally agreed too. (the amount you agreed to being the number on the screen when pressed submit order) Many companies get in deep shit for doing stuff like that. Its not legal.

The promo code specifically stipulates against its use for "third-party branded merchandise," and systems errors with clearly marked precedence are not protected under any law that I know of. But, I strongly hope that they make an exception for you. Further, you really have nothing to lose, so it couldn't hurt to follow-up via phone.

I used a pre-existing cookie that I had for the J. Crew x Alden Indy boots, and the site said that they were sold out in every size. So, I imagine that there are several people in the same boat as you.

GOOD LUCK and please let us know what happens!
post #1870 of 2686
I would not like to be in J. Crew's shoes (Indy boots?) right now, as they stand to either anger a lot of folks, or lose their entire inventory of Alden Indy boots at a 25% loss right before the holidays. Further, if you notice, no other Alden vendor ever releases promo codes that effect their popular models (the Indy boot, shell cordovan, etc). So, I can imagine Alden and other Alden vendors putting their two cents in as well.
post #1871 of 2686
Quote:
Originally Posted by URALLMORONS View Post
Not true. Read the disclaimer that was up and posted as DETAILS right next to the TURKEY code on the front of the webpage! U WRONG!!!
You're a troll. The exact thing being violated here is actually the credit card processing agreement between the merchant and the card companies, specifically that a customer is only charged for the invoiced and authorized transaction amount. The resolution is simple, if they try to charge you more send them a friendly note that says what you were invoiced for and that's all you're paying. If they do not comply you can issue a chargeback that you will win all of the time. It is not your responsibility to audit their system for what a code is applicable to. I order third party things from jcrew all the time with a discount and never once have I been charged for more than invoiced. People that say otherwise are just corporate drones.
post #1872 of 2686
Quote:
Originally Posted by blackboard_knowledge View Post
I would not like to be in J. Crew's shoes (Indy boots?) right now, as they stand to either anger a lot of folks, or lose their entire inventory of Alden Indy boots at a 25% loss right before the holidays. Further, if you notice, no other Alden vendor ever releases promo codes that effect their popular models (the Indy boot, shell cordovan, etc). So, I can imagine Alden and other Alden vendors putting their two cents in as well.

They're still making a decent profit and moving merchandise. Alden vendors don't issue promo codes because Alden controls pricing the same way filson, etc do, by making their retail partners sign an agreement to maintain retail pricing. Discounting is always done under the table.
post #1873 of 2686
I started crunching the numbers and if J. Crew does not honor your 25% off, for approximately $40 more, one can get the 403s --which are near to identical, but with slightly different stitching-- at theshoemart.com. Here is why: (1) if one does not live in the same state as theshoemart.com one does not have to pay taxes, (2) the 403s are $15 cheaper, and (3) one does not have to pay shipping with theshoemart.com, which one does at J. Crew with this coupon. I understand that this is not a surrogate, but it may help some folks that are trying to justify buying a pair of Indys (I know that I am).
post #1874 of 2686
Quote:
Originally Posted by sockpuppets View Post
They're still making a decent profit and moving merchandise. Alden vendors don't issue promo codes because Alden controls pricing the same way filson, etc do, by making their retail partners sign an agreement to maintain retail pricing. Discounting is always done under the table.
I am not being argumentative, but how does one, let's say J. Crew, profit more from selling something that it has a finite supply of at a discount, then selling said item at full price? I really want whomever to get the 25% off, but I am simply stating that basic economics that deal with finite resources would tell one that making more profit is better than making less profit. Let's assume that J. Crew acquires the boots from Alden at half of their retail value, so $225. You are arguing that they should take a 50% loss on their net revenue on THE shoe of the season that will most likely sell without promotion because...? I feel it necessary to covenant again that I WANT whomever to get the 25% off.
post #1875 of 2686
Quote:
Originally Posted by sockpuppets View Post
The exact thing being violated here is actually the credit card processing agreement between the merchant and the card companies, specifically that a customer is only charged for the invoiced and authorized transaction amount. The resolution is simple, if they try to charge you more send them a friendly note that says what you were invoiced for and that's all you're paying. If they do not comply you can issue a chargeback that you will win all of the time.

It is not your responsibility to audit their system for what a code is applicable to. I order third party things from jcrew all the time with a discount and never once have I been charged for more than invoiced. People that say otherwise are just corporate drones.

Sockpuppets is quite right that it is dodgy business to invoice for one amount, provide the item specified in the invoice, and then charge another amount without authorization from the buyer. I suspect that if they do anything, they will cancel the transaction. But, if J. Crew does send you the boots, it is not being pushy to insist that they provide you the price stipulated in your invoice, as you did not authorize payment for the full amount.

I am far too engrossed in this transactional soap opera.

I really hope that you get the discount!
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