Originally Posted by JoMak_NYC
yea i went for the 30% i think that was decent of them. i advised them that this seems to be an ongoing prob and they said they'd take care of it. I give the overall revolve experience a B-. would of been lower but i think they own and make up for their mistakes, can't knock them for that.
if anyone's curious about my patch, here it is:
should i just scrub it all off? it looks kinda off to me. :-/
I think this is a case of over-anality. You think 30 was decent of them huh, what would have you considered generous, a free pair of jeans over a slight scuff? They took your word for it, promptly took care of it which I consider excellent customer service, and you rate them a B-?
If I were them I would have sent you another pair and not saved you 55 bux over something ridiculous like that on a patch on a pair of jeans that will be covered by a belt. And you got so pissed over this you created a new thread? Brilliant.