Originally Posted by bmulford
I had an epic yoox fail. had an attolini jacket in the box for 4 months. Watching it go from $1400, to $1000, to $750 to $600 and didn't buy. kept waiting for the sub $500.
Then on morning, they dropped the price to $230. By the time I got the email and logged in, it was gone. The bastard was selling it on ebay a month later for $800. I believe he got it too.
I emailed him off ebay and whined about him stealing it from my yoox dream box. he had no remorse whatsoever.
The other jacket that was still available was bought, Yay! BUT the sleeve head had been totally opened up (presumably to show construction) and cost a pretty penny to repair it. Thankfully, I photographed the whole thing and Yoox customer care refunded the entire repair amount + $50 for my troubles.
i've had things "stolen" from my yoox box as well - by SF members who proceed to flip it on here. you contact them, no consideration, nada - they are just flipping.
I do not understand why people do not let yoox just drop all their pricing down to rock bottom. They are having a 90% off starting April 1st - why buy anything before then?!
That is awesome customer service that Yoox refunded the entire repair amount!