koronya marcell rosenbaum experience - Page 2  

Well he did screw up on making and delivering the shoes in accordance with his initial timing promise - that we know, right?

I think like most one sided stories, the truth is probably not exactly as it is being told. Probably a good idea to hear from the other side, everytime these types of threaks start, the guilt of the other party is clear as day and then the guilty party posts something totally different than what is originally told and there is a collective "well, the OP didn't tell us that part"

Please read the foot notes

Only if the OP's story is accurate.

Please read the foot note incorporated by reference into all my posts in this thread

Even if rosenbaum is the screw-up, koronya is responsible for making distribution process run correctly. If he wants to stay in business...

Unless some evidence surfaces indicating that the OP is lying, this thread is reason enough to prevent me from dealing with them.

And the crowd of I-gents draped in plaid with pupils dilated by fear stampedes back to the comforting safety of the VASH.

I will agree with Ed and say that this is probably a one-sided story with some reasonable explanation. The fact that the OP demanded a refund because the test shoes were not done in such short time is a bit unreasonable IMO. Art takes time, sometimes longer than predicted. I would imagine that the bespoke process has many kinks and as a buyer, you commit to having a shoe made for you, with a little leniency. It should be a shoe that you are happy with of course and may take some modifications, but to just drop the project that early is both a waste of time and money. That being said, there is no excuse for giving you the run-around, dishonesty is unacceptable.

+1

Are you discounting the possibility that he was promised the test shoes and final product within a certain time frame? Whether something is "art" or not doesn't make it acceptable to defy agreed-upon obligations.

If the test shoes were promised in a month time and the OP requested a refund at the 4-month mark, how is he being "unreasonable"? *



* see foot note above

Right, that's what Marcel stated in a post quoted by the OP

Perhaps not unreasonable but I would guess that the time was an estimate given to him and some leniency should go unsaid. Bespoke shoes take a long time to complete and a couple of months could be made up in later construction.

I should divulge that I do not have the patience to wait for nearly one year for a bespoke ANYTHING. If I can get a bespoke suit made in three months why should a pair of shoes take three times as long? LOL...I have had custom homes built in nine months!