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koronya marcell rosenbaum experience - Page 2  

post #16 of 279
Quote:
Originally Posted by Sebastian View Post
To be fair. What we know is that Rosenbaum screwed up. It has yet to be seen if Marcell was also responsible for what happened.

Well he did screw up on making and delivering the shoes in accordance with his initial timing promise - that we know, right?
post #17 of 279
Quote:
Originally Posted by Sebastian View Post
To be fair. What we know is that Rosenbaum screwed up. It has yet to be seen if Marcell was also responsible for what happened.

Quote:
Originally Posted by gdl203 View Post
Well he did screw up on making and delivering the shoes in accordance with his initial timing promise - that we know, right?

I think like most one sided stories, the truth is probably not exactly as it is being told. Probably a good idea to hear from the other side, everytime these types of threaks start, the guilt of the other party is clear as day and then the guilty party posts something totally different than what is originally told and there is a collective "well, the OP didn't tell us that part"
post #18 of 279
Please read the foot notes
post #19 of 279
Quote:
Originally Posted by gdl203 View Post
Well he did screw up on making and delivering the shoes in accordance with his initial timing promise - that we know, right?

Only if the OP's story is accurate.
post #20 of 279
Quote:
Originally Posted by mafoofan View Post
Only if the OP's story is accurate.

Please read the foot note incorporated by reference into all my posts in this thread
post #21 of 279
Even if rosenbaum is the screw-up, koronya is responsible for making distribution process run correctly. If he wants to stay in business...
post #22 of 279
Unless some evidence surfaces indicating that the OP is lying, this thread is reason enough to prevent me from dealing with them.
post #23 of 279
And the crowd of I-gents draped in plaid with pupils dilated by fear stampedes back to the comforting safety of the VASH.
post #24 of 279
I will agree with Ed and say that this is probably a one-sided story with some reasonable explanation. The fact that the OP demanded a refund because the test shoes were not done in such short time is a bit unreasonable IMO. Art takes time, sometimes longer than predicted. I would imagine that the bespoke process has many kinks and as a buyer, you commit to having a shoe made for you, with a little leniency. It should be a shoe that you are happy with of course and may take some modifications, but to just drop the project that early is both a waste of time and money. That being said, there is no excuse for giving you the run-around, dishonesty is unacceptable.
post #25 of 279
Quote:
Originally Posted by distinctive View Post
I will agree with Ed and say that this is probably a one-sided story with some reasonable explanation. The fact that the OP demanded a refund because the test shoes were not done in such short time is a bit unreasonable IMO. Art takes time, sometimes longer than predicted. I would imagine that the bespoke process has many kinks and as a buyer, you commit to having a shoe made for you, with a little leniency. It should be a shoe that you are happy with of course and may take some modifications, but to just drop the project that early is both a waste of time and money. That being said, there is no excuse for giving you the run-around, dishonesty is unacceptable.

+1
post #26 of 279
Quote:
Originally Posted by distinctive View Post
The fact that the OP demanded a refund because the test shoes were not done in such short time is a bit unreasonable IMO. Art takes time, sometimes longer than predicted. I would imagine that the bespoke process has many kinks and as a buyer, you commit to having a shoe made for you, with a little leniency. It should be a shoe that you are happy with of course and may take some modifications, but to just drop the project that early is both a waste of time and money. That being said, there is no excuse for giving you the run-around, dishonesty is unacceptable.

Are you discounting the possibility that he was promised the test shoes and final product within a certain time frame? Whether something is "art" or not doesn't make it acceptable to defy agreed-upon obligations.
post #27 of 279
If the test shoes were promised in a month time and the OP requested a refund at the 4-month mark, how is he being "unreasonable"? *



* see foot note above
post #28 of 279
Quote:
Originally Posted by mafoofan View Post
Are you discounting the possibility that he was promised the test shoes and final product within a certain time frame? Whether something is "art" or not doesn't make it acceptable to defy agreed-upon obligations.
Right, that's what Marcel stated in a post quoted by the OP
Quote:
Time and cost didn't change:

Koronya bespoke shoes starts at 1500 USD, MTOs from 1000. Delivery time is approx 2 months.

Thanks for this cooperation, the service will be more flexibile - Rosenbaum's is in NYC, since I could just visit a few times.
post #29 of 279
Quote:
Originally Posted by mafoofan View Post
Are you discounting the possibility that he was promised the test shoes and final product within a certain time frame? Whether something is "art" or not doesn't make it acceptable to defy agreed-upon obligations.

Quote:
Originally Posted by gdl203 View Post
If the test shoes were promised in a month time and the OP requested a refund at the 4-month mark, how is he being "unreasonable"? *


Perhaps not unreasonable but I would guess that the time was an estimate given to him and some leniency should go unsaid. Bespoke shoes take a long time to complete and a couple of months could be made up in later construction.
post #30 of 279
I should divulge that I do not have the patience to wait for nearly one year for a bespoke ANYTHING. If I can get a bespoke suit made in three months why should a pair of shoes take three times as long? LOL...I have had custom homes built in nine months!
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