(Cross post from the Alfred Sargent thread, since I know a lot of the more knowledgeable guys hang out in this.)
I (like everybody else it seems..) ordered a pair of AS Moore Cherry from the AFPOS sale, which I received yesterday. Lovely shoes, though I'm a bit concerned with some small cracks on the right toe cap, as well as on some minor ones on the left. See pictures:
I asked AFPOS about it and Sarah replied that I shouldn't worry, the leather is just dry and with some renovateur and some cream the leather will heal and it won't show or get worse. As much as I want to trust AFPOS, since they are always offering great service, I have to say that my experience of similar cracks on shoes before isn't the same. I've tried to get rid of similar cracks with both dubbin graisse, renovateur and cream, and sure you can cover them up, but for me they have always returned almost immediately and I have had the experience that the cracks have been permanent. So to me it is a bit worrying that there are these cracks on a brand new pair of shoes.
What's Styleforums take on this? Is it just normal, or should I be concerned?
I was under the impression that these are due to the way the leather was lasted. They aren't bad, and unless they develop one shouldn't be concerned, although for the price you pay for AS it seems strange for them to leave something like that in such a prominent area.
TL:DR, I don't think it will affect the life of the shoe, but you could use it as grounds for an exchange. Imo at least.