How much creasing is supposed to happen on wholecuts? Seems a bit excessive to me after wearing it twice it was told it was normal will leave out the maker for now.
Using a pair of shoe tree would help the crease. However, The creasing is quiet bad, it can be caused if you have a wide ball area.
Better check that out, otherwise the crease will build up badly and it is advisable for a clobber's job, or sell it to cut the loss.
I just got these shoes from BB (Peal & Co, made in England). I am pretty disappointed in the condition of the shoes. Am I being unreasonable or is this normal for a new pair of shoes (creasing and cracking)? I will be returning them, I am just wondering if I should complain.