I have about 4 boxes that just arrived. Will have a chance to get to them Friday, probably go online Saturday.
Awesome! Also I sent an email to sales@blueowl about a return for my Momo chinos a couple days ago and haven't heard back yet. Is there a better way to get in contact with the shop? Not meaning to be impatient or anything, I'm sure you're up to your eyeballs in emails!
Just saying that Jay works his tail off to earn every cent through customer service. A "no-poster" strolls in only seeking the markdown (which is traditionally reserved for clients, let alone casual shoppers) is just rather off-putting.
I know there's nothing to be angry about, and that's why I understand both sides.
I have to agree.
I contacted many shops to get my first pair of Momo and only BOW has been able to answer all my requests.
You never feel that Jay is annoyed or bored of measuring things for you, giving you personnal advices on size, cut and product choices.
He is really involved in satisfying his customers. Edited by rexet - 2/14/13 at 3:02am