Quote:
Originally Posted by ElDave 
Nonsense. Show me a high end manufacturer who sells seconds with legitimate structural defects. I've purchased multiple seconds and never had such an issue. Sure, there's always a scratch, cut, or similar, but I sure as hell haven't had any of them literally fall apart at the seams after ten wears. Perhaps you haven't purcahsed seconds before - seconds have visual issues, not full on structural issues.
I'm not asking them to fix something that happened after, say, the events your boots have been through. I do, however, think a company should stand behind their product for things that are clearly and unquestionably structural manufacturing defects. I've had, and know others who have had, structural defects with AE seconds and AE has agreed to replace the shoe. Or, they should amend their seconds policy and not sell pieces of shit that they knew were going to fall apart.
At the end of the day, we're talking about a pair of boots that, even at seconds pricing, cost $609. I'm not complaining that some glued-together Kenneth Cole loafers didn't last ten years. I'm complaining that handmade boots that are sold as the highest quality and cost more than most peoples' car payments fell apart after ten or twelve wears to places like my office and Target and the grocery store. If you think that's unreasonable, you're certainly not anybody I'd ever want to do business with.
It's fine. I'll get them fixed, sell them, and sure as hell never purchase a pair of Wolverines again.
Nonsense. Show me a high end manufacturer who sells seconds with legitimate structural defects. I've purchased multiple seconds and never had such an issue. Sure, there's always a scratch, cut, or similar, but I sure as hell haven't had any of them literally fall apart at the seams after ten wears. Perhaps you haven't purcahsed seconds before - seconds have visual issues, not full on structural issues.
I'm not asking them to fix something that happened after, say, the events your boots have been through. I do, however, think a company should stand behind their product for things that are clearly and unquestionably structural manufacturing defects. I've had, and know others who have had, structural defects with AE seconds and AE has agreed to replace the shoe. Or, they should amend their seconds policy and not sell pieces of shit that they knew were going to fall apart.
At the end of the day, we're talking about a pair of boots that, even at seconds pricing, cost $609. I'm not complaining that some glued-together Kenneth Cole loafers didn't last ten years. I'm complaining that handmade boots that are sold as the highest quality and cost more than most peoples' car payments fell apart after ten or twelve wears to places like my office and Target and the grocery store. If you think that's unreasonable, you're certainly not anybody I'd ever want to do business with.
It's fine. I'll get them fixed, sell them, and sure as hell never purchase a pair of Wolverines again.
You definitely got ripped off. Where did you buy them?
Wolverine doesn't sell seconds directly. Allen Edmonds made the 721 and 744 for Wolverine, and AE does sell seconds (along with seconds of their own product line) but AE sell them at $399. I have seen some 744 "seconds" on eBay that have some serious cut on the upper leather, some with holes and some even have the tongue cut into two pieces. These definitely don't meet even the standard seconds, and they got sold on eBay for obvious reason. They are so bad that AE rejected them to even sell them as seconds.
. Also his prices went up on the #8 cxl boots about $20/day until they were full price.
