Originally Posted by Crane's
They're seconds because there is a defect in the manufacturing and are typically sold as is with no warranty. That's the nature of the beast and you knew it going into the deal. Sometimes going for the cheap works and sometimes it doesn't. I'm not sure why you think Wolverine or any other manufacturer is going to give you a first warranty on a second.
You didn't call the store did you?
Nonsense. Show me a high end manufacturer who sells seconds with legitimate structural defects. I've purchased multiple seconds and never had such an issue. Sure, there's always a scratch, cut, or similar, but I sure as hell haven't had any of them literally fall apart at the seams after ten wears. Perhaps you haven't purcahsed seconds before - seconds have visual issues, not full on structural issues.
I'm not asking them to fix something that happened after, say, the events your boots have been through. I do, however, think a company should stand behind their product for things that are clearly and unquestionably structural manufacturing defects. I've had, and know others who have had, structural defects with AE seconds and AE has agreed to replace the shoe. Or, they should amend their seconds policy and not sell pieces of shit that they knew were going to fall apart.
At the end of the day, we're talking about a pair of boots that, even at seconds pricing, cost $609. I'm not complaining that some glued-together Kenneth Cole loafers didn't last ten years. I'm complaining that handmade boots that are sold as the highest quality and cost more than most peoples' car payments fell apart after ten or twelve wears to places like my office and Target and the grocery store. If you think that's unreasonable, you're certainly not anybody I'd ever want to do business with.
It's fine. I'll get them fixed, sell them, and sure as hell never purchase a pair of Wolverines again.