Originally Posted by Islander
I called Dayton and asked them to set my boots aside and finish them only after the SF rush was over, and only when the best materials and craftsmen were available.
You must be the same people who order custom, made-to-measure leather jackets from TOJ and then start harassing Drew for shipping dates and tracking numbers after a couple of weeks.
If you want a pair of boots yesterday, 1) cancel your order, 2) get a refund and 3) eBay some Butteros. Everyone involved will be much happier.
It's not just about being impatient. This outcome is hardly the fault of people who were charged months ago. You shouldn't have to ASK Dayton not to ship out a half-assed product. They should know how to run their company, pay workers, give accurate dates and not bullshit customers that have already been charged.
Those frankenboot pics are shameful. I'd be embarrassed if I worked for a company shipping that product. The whole reason to go with a smaller company is for quality of construction and a personal touch. If the product isn't worth waiting for, then I don't think Dayton will get these orders again.