Edited by impolyt_one - 12/21/11 at 6:38pm
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What's the appeal of the wings/horns x dayton service boots - Page 109post #1621 of 194212/16/11 at 2:01pmpost #1622 of 194212/16/11 at 2:12pmpost #1623 of 194212/16/11 at 2:20pmpost #1624 of 194212/16/11 at 2:21pmQuote:Originally Posted by notwithit
If Dayton really is going under, they must have much bigger problems than a few Internet nerds who spent a few thousand dollars on defective and/or undelivered goods. D&B lists them as a $1.4 million company. Then again, it also lists them as "high risk" for defaulting on a loan.Quote:
I can imagine him saying something like "hey, watch this guys!"post #1625 of 194212/16/11 at 2:21pmpost #1626 of 194212/16/11 at 2:27pmpost #1627 of 194212/16/11 at 2:37pmpost #1628 of 194212/16/11 at 2:40pmpost #1629 of 194212/16/11 at 2:42pmpost #1630 of 194212/16/11 at 2:46pmpost #1631 of 194212/16/11 at 5:56pmAfter I got my refund back I wrote email to Stephen talking about the unreturnable emails / calls and the delay to non existent of my boots. This I'd what he came back with
Thanks for your email.
Our apologies for your experience. Certainly it was never our intent to mislead you
or in any way not be truthful with you. We ran into a number of problems internally
that prevented us from delivering on what we had promised in terms of timing. We had not
anticipated that our April Anniversary Sale would go viral and it really taxed our production
Your boots were done at least twice but one at least one occasion they did not pass final quality
inspection and were not acceptable in quality and should not have been shipped.
If there is good that can out of your experience, it forced us to look at both the people and the process
we were employing to make our boots. We have made the necessary changes and we are re-organizing our manufacturing process to prevent what happened to you from every happening again.
We hope that at some point in the future, you will give us the opportunity to serve you again.
Stephenpost #1632 of 194212/16/11 at 5:59pmpost #1633 of 194212/16/11 at 6:00pmpost #1634 of 194212/16/11 at 6:34pmTrue story: I stopped at Dayton a few weeks ago to take a look around and grab some leather laces, and Stephen was working the counter. I've been there a few times in the past couple of years and had never seen him there before so I found this a little odd, but whatever. He seemed like a really nice guy, and he gave me my laces and also some Dayton branded insoles free of charge when I mentioned that one of my new pairs fit a tad loose. A young, badass SWAT-type cop walked in and started browsing. When approached he said something about how some of his co-workers had recommended Dayton, and did they have any boots for him to wear on the job. Stephen proceeded to show him the most fugly, inappropriate pair of western-toe driver boots you could possibly imagine. I was thinking WTF are you doing, this guy is clearly looking for black leather x-boots or service boots with a vibram sole, you just lost a sale and a bunch of referrals down the road. The cop looked around for a while and walked out.
EDITED: Just read what I wrote and no I didn't actually say WTF, I was thinking it lol. Pretty clear disconnect between a CEO and his clientele.
Edited by Islander - 12/16/11 at 10:38pmpost #1635 of 194212/17/11 at 1:06amQuote:
you wanna meet and talk in person?................amateurs eh?
make a pair of boots out of your geek ass.
alot of people at that company had to deal with your little girl like diva shit!
if you ever saw me................and knew who i was, you would run for your fucking life.
choose your words next time geek!
last time i ever post on here.................get a life you fucks!
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