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PC crash?

post #1 of 4
Thread Starter 
On Tuesday I attempted to clean the spyware and other malicious wares from a friend's PC using micrsoft's safety.live.com. When the scan was finished and I attempted to finish up, as I click the next button the PC shut down. I logged back on and attempted to scan again this time the pc shut down and now I'm not longer able to enter XP through any of the user accounts. I've tried going through safe mode without success. Anyone has/had this problem or knows what to do? Any help will be greatly appreciated.
post #2 of 4
I'm not familiar with safety.live.com, but I just looked at it briefly. You might try here:

http://boards.live.com/safetyboards/...spx?ForumID=13

How far can you get in the login process? Can you click on a user name and if necessary enter a password? If so what happens?
post #3 of 4
Thread Starter 
Quote:
Originally Posted by j
I'm not familiar with safety.live.com, but I just looked at it briefly. You might try here:

http://boards.live.com/safetyboards/...spx?ForumID=13

How far can you get in the login process? Can you click on a user name and if necessary enter a password? If so what happens?

Thanks for the response J. When I click on a username, It starts to log on then immediately logs off.
post #4 of 4
Enter the Recovery Console

Boot the system using the Windows XP CD-ROM. In the first screen when the Setup begins, read the instructions press "R" (in the first screen) enter the Recovery Console. Type-in the built-in Administrator password to enter the Console. You'll see the prompt reading C:\\Windows (Or any other drive-letter where you've installed XP)

Type the following command and press Enter.

CD SYSTEM32
(If that does not work, try CHDIR SYSTEM32)

COPY USERINIT.EXE WSAUPDATER.EXE

Quit Recovery Console by typing EXIT and restart Windows.

You'll be able to login successfully as you've created the wsaupdater.exe file (now, a copy of userinit.exe)

Now, change the USERINIT value in the registry below:
______________________________________________________

Fixing a registry entry which causes the Quick Launch issue (not retaining the settings)

Click Start, Run and type REGEDIT. Navigate to:

HKEY_LOCAL_MACHINE \\ SOFTWARE \\ Microsoft \\ WindowsNT \\ CurrentVersion \\ Winlogon

In the right-pane, change the value of Userinit to "C:\\WINDOWS\\system32\\userinit.exe,"

Type the above value exactly as given, including the comma - exclude the quotes. Also, change the path to userinit.exe appropriately if Windows is installed in a different drive.

Close Registry Editor and restart Windows. The Quick Launch settings should be retained now.
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