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Those of you who received the Shyam email today..... - Page 5

post #61 of 105
I agree with Zach and alflauren. I would add that, for high-end menswear and shoes, the retailers that will thrive will be those that offer lots of customization and uniqueness, in the form of special order, MTM, or bespoke options. They will also offer exclusive fabrics/leathers/styles, both for their custom options and their in-stock goods. They must also offer truly outstanding service. Simply stocking a maker's most famous or best-selling offerings should not, by itself, guarantee the retailer a profit. Essentially, market forces have decided that the service provided by brick & mortar retailers is not as valuable as it once was. And companies who think they can avoid these new realities through protectionism, rather than innovation or stronger efforts, will fall behind and eventually fail.
post #62 of 105
I'm not so sure about the demise of brick and mortar business for I wouldn't have at 50 years old undertook opening a store. We have now been open a year and 10 months and our business has done nothing but get better. Great product, exemplary service, timely alterations and follow-up keeps' em comming back for more. And if a deal is what their after, I suggest that they come back at sale time and see what left hanging on the vine.
I worked under Murray Pearlstein for thirteen years and owe much of what I preach to him and his sense of buyers behavior. One of his favorite sayings was that the added value we ( Retailer ) bring to the customer is paralell to walking their dog. When a web provider can offer that type of service, I will then worry.
Wow, I left this for about an hour and returned to find myself wondering if I should have gotten into this rant. Sorry!

Best Regards,

Gary
post #63 of 105
Quote:
Originally Posted by drink8648
I'm not so sure about the demise of brick and mortar business for I wouldn't have at 50 years old undertook opening a store. We have now been open a year and 10 months and our business has done nothing but get better. Great product, exemplary service, timely alterations and follow-up keeps' em comming back for more. And if a deal is what their after, I suggest that they come back at sale time and see what left hanging on the vine.
I worked under Murray Pearlstein for thirteen years and owe much of what I preach to him and his sense of buyers behavior. One of his favorite sayings was that the added value we ( Retailer ) bring to the customer is paralell to walking their dog. When a web provider can offer that type of service, I will then worry.
Wow, I left this for about an hour and returned to find myself wondering if I should have gotten into this rant. Sorry!

Best Regards,

Gary

I think there is room for both, actually. I don't see b&m businesses failing necessarily; more a question of adapting to the new environment
post #64 of 105
Being new to posting in the forum I was wondering when kind of thing happens does anyone ever feel strong enough to curtail their buying from that particular company? Maybe buying less EG and more Lobb, CJ, etc.
post #65 of 105
Quote:
Originally Posted by Flip
Being new to posting in the forum I was wondering when kind of thing happens does anyone ever feel strong enough to curtail their buying from that particular company? Maybe buying less EG and more Lobb, CJ, etc.

I doubt many of us would be strong enough to curtail our last err I mean lust for E.G.'s elegant designs
post #66 of 105
Quote:
Originally Posted by Flip
Being new to posting in the forum I was wondering when kind of thing happens does anyone ever feel strong enough to curtail their buying from that particular company? Maybe buying less EG and more Lobb, CJ, etc.
Nope, sorry. And C&J already has a tight hold on what Shyam can sell and what he can't. Lobb quite clearly acts to forestall any sale of its products by vendors it doesn't favor. Englishhall.com offered some nice Lobb accessories (shoe care kits and such) online some years ago and Lobb quashed that pretty quickly. So they're all responsbile for some policing of their commercialization (sorry, franglais on the cerveau).

B&M is embattled, perhaps, but there's no way you can try a shoe on online, and there's no substitute to having the damn model in a store so you can see how it feels when you walk around (carpeted indoors only).
post #67 of 105
I completely understand. I have one pair of Greens and I'm going to London early this fall and was planning on picking up a couple more. But at the same time hearing this situation it does seem like P.Lal is being unfairly treated and maybe I should just continue to buy more CJ's.
post #68 of 105
Quote:
Originally Posted by RJman
Nope, sorry. And C&J already has a tight hold on what Shyam can sell and what he can't. Lobb quite clearly acts to forestall any sale of its products by vendors it doesn't favor. Englishhall.com offered some nice Lobb accessories (shoe care kits and such) online some years ago and Lobb quashed that pretty quickly. So they're all responsbile for some policing of their commercialization (sorry, franglais on the cerveau).

B&M is embattled, perhaps, but there's no way you can try a shoe on online, and there's no substitute to having the damn model in a store so you can see how it feels when you walk around (carpeted indoors only).


Thanks for the insight and hearing this it does seem like they all have their own way of policing the product. Some actions just more apparent then others.

Thanks for the guilt free shopping in the fall.
post #69 of 105
Quote:
Originally Posted by RJman
And C&J already has a tight hold on what Shyam can sell and what he can't.

But there are other online sellers of C&J who do have the models that Shyam can't sell . Robert Old (Tavistock) and Le Botte Chantilly (Cleveland) both come to mind and from both of whom I have successfully purchased.

Plus, trying stuff on is overrated.
post #70 of 105
Quote:
Originally Posted by aportnoy
But there are other online sellers of C&J who do have the models that Shyam can't sell . Robert Old (Tavistock) and Le Botte Chantilly (Cleveland) both come to mind and from both of whom I have successfully purchased.

Plus, trying stuff on is overrated.

Is the Cleveland exclusive to Le Botte Chantilly? I'd really like to have that shoe.
post #71 of 105
Quote:
Originally Posted by DocHolliday
Is the Cleveland exclusive to Le Botte Chantilly? I'd really like to have that shoe.

Doc...As far as I know they are the only online source for it. The C&J shop in London or the one in Paris might also have it. The guys in the London shop have been quite helpful in tracking down the more difficult models for me like Balmuir II.
post #72 of 105
In my opinion EG would be wise to open up more to retailers who can provide their product to areas where it does not currently exist. If any store in LA (BH Polo does not count) sold EG shoes I'd likely have a pair right now. I understand I could order them from Sky Valet, but I have no way to try the shoe on beforehand and don't want to go through the added expense of multiple shippings back and forth to find the right size. I'm also very disappointed by the behavior on the part of EG...as a result I'll likely end up with a pair of Lobbs before a pair of EGs.
post #73 of 105
Quote:
Originally Posted by aportnoy
But there are other online sellers of C&J who do have the models that Shyam can't sell . Robert Old (Tavistock) and Le Botte Chantilly (Cleveland) both come to mind and from both of whom I have successfully purchased.

Plus, trying stuff on is overrated.
Yes, but they won't be as reasonable as plal. That's my point. Hell, for Edward Greens you could go to Alan Flusser for the whole enchilada -- special last, special designs, special trees, special bags and pay a specially high price.
post #74 of 105
Aw geez, not this crap again! This instance is much different from the whole Vass fiasco. EG took money and made a promise (or business arrangement; however you want to look at it). It should honor its commitment. If they want to put limits on Plal in the future its their perogative and the customer base can tell them to go take a long walk off a short pier.
post #75 of 105
Very dissapointing indeed; I had ordered two pairs in the rather hard-to-find size of 12.5/13 F.
Any suggestions as to where I could order EG's on-line in that size?
Any suggestions as to where I could buy/order EG's at a Bricks and Mortar store in that size?
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