I bought a pair of Prada oxfords from on sale from styledrops. The shoes arrived quickly, they were unused, authentic, with box and bags. I considered returning them, because I misjudged the size (I forgot that I wear a full size down in addition to the conversion). I ended up keeping them because styledrops customer service was unresponsive. Their telephone numbers were out of service and it took a number of days before they replied to my "return request" emails. Additionally, the return international shipping and a hefty re-stocking fee made me decide to keep too big shoes. I certainly don't feel burned or cheated, it was my mistake and a risk that styledrops return policy made clear, but this may help you decide whether you'll order from them.