Jos. A Bank sent me the wrong hangers 3 times in a row, I called, emailed and tried everything and they couldn't seem to fix the problem. Went to 3 stores and nobody had any stock. Ended up just keeping them.
STP also sent me baby infant shorts instead of my shoes trees. Exchange was fine, minus they then shipped it to home in NorCal vs the address on my original order and then charged me shipping
Don't know what my luck is but think I'm gonna avoid ordering anything from either of them for a little bit