That chest size marks it more of a size 40 than a 38. That's why I stress getting an accurate p2p from the seller. Unfortunately, VT thinks they know more than anyone else about size. They are reluctant to actually measure the p2p. Their thinking seems to be, if the tag says it is a 38, then it is a 38.
I would be willing to bet the coat they sold you stated on the information blurb that the measured chest size was 38.
Probably best bet is to send it back, tell them the problem and ask that for the next coat they actually measure the p2p. Send them my instructions from the sizing guide.
Those were my thoughts as well and, yes, it had their usual Measures What The Tag Says measurements in the description. I was loathe to ask them to measure the p2p because, as you mentioned here and others throughout this thread, VT isn't always the most forthcoming with those measurements (which, honestly, I understand — they seem like a fairly large operation and it would be a pain in the ass to go measure every coat.) Sent them an email asking for a return last night but I'll send a follow up detailing exactly what's off with the fit and ask for measurements on the next one. Thanks.