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Viccel.com socks - Page 57

post #841 of 854


wish you merry christmas and happy new year

we arranged special discount as a gift,
this offer is limited till 21th November 2014
Discount will be applied to 100% Cotton Solid Colors
Direct link to 100% Cotton Dress Socks
post #842 of 854

I made an order on the 25th and have yet to receive confirmation of the order (except Paypal's confirmation). I emailed Viccel about it maybe half a week or more ago. No response yet. I'm getting pretty frustrated about it. Is he going to just keep my $25? Did I throw that down the drain? I'm about to see if I can get my money back through Paypal. I'm very interested in high-quality socks and thought I had hit gold. I think I would rather have lower quality socks from a more reliable source.

post #843 of 854
Dude they don't send out shipping confirmations and it usually takes around 3 weeks for them to arrive.
I have not had to deal with their customer service but from others ITT it seems good and responsive.

Your $25 are not down the drain and you will most likely receive your socks and then you can make up your mind.
post #844 of 854
I'm in the same boat - order placed in July and it's nowhere to be seen.
post #845 of 854

Ok, didn't realize there wouldn't be confirmation. It's understandable to assume that your order is lost or something is going wrong when there is no order confirmation. I think that would be a simple thing Viccel might think about incorporating. I still haven't been emailed back. The order has no been longer than three weeks. This is why communication is so important. When things don't happen the way they usually do people get worried.

post #846 of 854
Quote:
Originally Posted by Grammaton Cleric View Post

I'm in the same boat - order placed in July and it's nowhere to be seen.

That's something different, have you tried to contact them? I mean they are active in here as well.


I agree though they should have confirmation mails when they send out stuff.
post #847 of 854
Quote:
Originally Posted by Spurious View Post

That's something different, have you tried to contact them? I mean they are active in here as well.


I agree though they should have confirmation mails when they send out stuff.

first of thanks for your patience and feedbacks
I must say that we are sending you order confirmation mail in addition to paypal mail for approving your order details and shipping address.
if your order contains 3 and more socks we are supplying also register id of postal service
express shipping is available too in case of your acceptance of cost
receiving period depends on local postal service too some countries have very fast postal some has not

we are trying to do our best for our customers' happiness, since 2009 we have been listening our customers to improve our products and services

please send me your e-mail address as a pm so I will investigate personally.
post #848 of 854

What is the usual shipping time to the USA?

 

If i order tonight, will i be able to receive my order by Christmas?

post #849 of 854
actually if you prefer free shipping it may take 10 days to 30 days but it depends local postal service too
if you accept express shipping with additional cost it takes 2-3 days
post #850 of 854

Viccel,

 

Any plans to get more khaki colors in cotton? Specifically, would love to see the beige and tan merino wool colors made in cotton.

post #851 of 854
These socks took an entire month to come. There didnt seem to be a point to special ordering a size 8 as the heel on the sock is an inch or more back than the actual heel. The material is nice but, I mean, theres plenty of socks out there that arent such a pain in the butt.
post #852 of 854
We love to receive new color offers from customers also we give name to the color as your request (Like Ashling Pink,Clemetsen Green).
If you can send us color stamp we can add your offered to Viccel shop.
Quote:
Originally Posted by scrolls View Post

Viccel,

Any plans to get more khaki colors in cotton? Specifically, would love to see the beige and tan merino wool colors made in cotton.
post #853 of 854

The colors I want you already offer in merino wool, I just want them also to be offered in the cotton dress socks. Beige and tan as pictured below from your site.

 

 

post #854 of 854
Quote:
Originally Posted by KemalOnyurt View Post

We love to receive new color offers from customers also we give name to the color as your request (Like Ashling Pink,Clemetsen Green).
If you can send us color stamp we can add your offered to Viccel shop.

What's the color stamp and how do I get it?
Also, does this work for Merino as well?
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