Is there any refund/guarantee/replacement now that my thin socks have developed holes after half a dozen wears?
Viccel.com socks - Page 46
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Got in touch with Viccel and they responded with an offer, that I have accepted, to replace both pairs of socks with heaver/thicker winter weight
The customer service was really fantastic responding to my emails within 30 minutes and not trying to jerk me around at all.
I will definitely be purchasing my socks from these guys in the future.
So far, I'm hand-washing and hang drying my Viccel socks, and based on my experiences so far they will be my new sock wardrobe staple. I purchased a second order of all heavy winter weight, a full week's worth in navy and then a couple different colors to try.
I'v experienced no slippage, and all the socks from my first order fit my feet and heel perfectly, despite my unusually high arches. Some pairs require a bit of folding at the top; that's fine, because I'd rather have socks that are too long than too short.
Great work Viccel. I'm a convert.
The quality of the summer weight seems to be on par with Viccel's other offerings, and the color of my forest green pair is great, but it takes on a sheer appearance when worn.
I plan to treat the winter weight Viccel as my default 4-season dress sock; I have thicker military surplus socks for casual wear, or under Clarks desert boots.
Edited by RedMosquito - 3/20/13 at 6:46am
Can anyone explain the reasoning behind washing these—or any socks—inside out?
My assumption is that it assists with either cleaning the part of the sock that contacts your skin, or it helps preserve the dye (like turning a pair of raw denim inside out before a soak).
Isn't the dye on both sides of the fabric?
I would say the reason to wash inside out is becasue you wear them outside in, the face of the cloth is protected during the wash cycle so when you wear
them the pristine fabric is on display.
I ask because turning the socks inside-out, over and over, seems fairly traumatic. I'd prefer to not strain the fabric over and over if it's not necessary to do so.
Potential strain and damage wouldn't be compounded by the washer or dryer as I'm hand washing my Viccel socks with white Zote soap (if you like the smell of citronella, it's wonderful stuff) and hang drying using Mawa clip hangers.