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Viccel.com socks - Page 68

post #1006 of 1018
I don't know if anyone has tried ordering custom sizing socks yet.

I wrote Viccel a while ago and asked about custom sizing socks for bigger ankles and calves. I have bigger calves and ankles and the size 12 sock fits me well in the foot but it is really hard to get on and off because of the size of my ankle/heel. They made me a custom pattern and shipped it to me and I was totally satisfied!

I asked them how I can order more socks like that in the future and they said the pattern was saved for me to be used on my future orders.

Well, I ordered 11 socks on September 1, 2016. Received September 19, 2016. Very very sad to see that this many pairs were delivered and did NOT come in my special sizing this time. They are all so very tight!

I wrote them an e-mail upon receipt of the delivery, 09/19/16 but no one has replied. Very happy with the quality of Viccel socks especially in my custom fit, but they might not get the sizing straight again on future orders!
post #1007 of 1018

Do they have any general discount for forum members?

post #1008 of 1018
Socks? Just pay the price asked it will hardly break you - if it does go somewhere cheaper.
post #1009 of 1018
Quote:
Originally Posted by Akoa View Post

Do they have any general discount for forum members?

If you click on the link in their signature, you get 20% off afaik.
post #1010 of 1018
Quote:
Originally Posted by Spurious View Post

If you click on the link in their signature, you get 20% off afaik.

That's nice to know, gonna have to try it soon
post #1011 of 1018

I ordered 3 pair on November 29th to try them out and haven't even received a shipment confirmation.  I inquired about it two days ago and received a response the next day from Ahmet asking for my order number and e-mail address, which were both in the e-mail I sent him asking about the order.  The order # was actually the subject of the e-mail.  I then confirmed the order # and e-mail address I had already given him and haven't heard back yet.  I know they ship slow, but 3 weeks to get them out the door?  Really?  Similar experience anyone?  Thanks!

 

EDIT: Heard back.  They shipped December 7th but nobody told me.  :P


Edited by MrBobC - 12/23/16 at 4:57am
post #1012 of 1018
Brand new product line
Merino-Silk Blended Scarf
70% Merino wool 30% Silk
Hope you will like them and waiting for your comment
post #1013 of 1018

@KemalOnyurt Glad to see you have a new product line, any idea when I can expect my order VCK001488378215? I placed the order 03/01/17 and it is still listed as processing, additionally I sent an email to the support address listed and never received a response.

post #1014 of 1018
Quote:
Originally Posted by KemalOnyurt View Post

Brand new product line
Merino-Silk Blended Scarf
70% Merino wool 30% Silk
Hope you will like them and waiting for your comment

 

 

@Kemal for your information there appears to be an issue with your website.  I can't get my password re-set and when trying to set up a new account the activation email does not appear.

 

There also doesn't seem to be any way to order without an account.

post #1015 of 1018
I encountered the same problem early last week.
post #1016 of 1018
Quote:
Originally Posted by mactire View Post


@Kemal for your information there appears to be an issue with your website.  I can't get my password re-set and when trying to set up a new account the activation email does not appear.

There also doesn't seem to be any way to order without an account.

Solved those issues, please dont forget to check spam folders after reactivation and resetting.


Edited by KemalOnyurt - 3/19/17 at 4:49pm
post #1017 of 1018
Quote:
Originally Posted by KemalOnyurt View Post


Solved those issues, please dont forget to check spam folders after reactivation and resetting.

 

Kemal I also received an error message when trying to order.  I've sent you a PM with the details.

post #1018 of 1018

Just wanted to post an update, after posting here I received a prompt reply, it turns out my order placed 03/01/17 had been shipped 03/16/17 arrived today 03/21/17. I expected the shipping speed so that is not an issue. The socks are exactly as I expected, good quality, sizing is perfect (size 13US feet create issues with 1 size fits all socks) and I plan to place more orders in the future. Thank you @KemalOnyurt

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