Originally Posted by FStyles
Bay Area, CA: (And i shop A LOT)
-Horace at Borrelli! He makes it almost worth it to buy at retail......almost.
I can't fucking belive he talked me into ordering 3 MTM shirts at full retail......
-Some of the crew at Wilkes Bashford SF. Its really hit or miss but some of the staff are AWESOME even if they know you're not walking in with an unlimited checking acct (as most of their cust are)
-Some of the crew at Barney's SF--5th Flr--some real gems of gents there.
-Me--I take care of my customers
-Some of the crew at Malouf's Burlingame.
IMO, a good salesperson at a high end store knows how to "invest" in their customers--as in they're not alwyas looking for the quick sale and know that if the service is there, you become customers for life. Sale rack today, Kiton Floor tomorrow.
Having said that, the BAD:
MOST of the SA at Wilkes, Palo Alto
Neiman Marcus--pretty much every one I've been to but especially SF+PA
MOST of the staff at Bloomingdale's SF except the Shoe dept--
FERRAGAMO SF--OMG ARE THEY FUCKING BAD. 1st time I went in there, thought it was a fluke but the chinese girl who was in there looked me up and down blatantly and would not even acknowledge me presence. Everytime thereafter either the gay dude or that same chinese girl was there and I received the same treatment.
Your fucking ferragamo for god's sake. the poor man's luxury brand
I can go on and on..
Adding to the bay area list:
Ralph Lauren in Burlingame. Small store but friendly staff. Mgr is sort of anal about online returns but usually complies if you tell her.
Rugby in PA. THere's a PT girl, blonde, probably in high school but absolute jailbait.
Burberry in PA and SF. Friendly and helpful. In PA, there's some old woman that was very accommodating even though we didn't buy anything and helped us find some sales stuff in the back and in other stores as well.
Neiman Marcus in SF and PA. Just horrible. Might as well have been mannequins.
Nordstroms everywhere with a few exceptions here and there. Completely out for the quick sale.
Ralph Lauren in PA. The gay asian guy is ok, but the younger asian guy and the old white guy with glasses are total snobs.
Zegna in PA. Nonchalant and snobbish.