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Stores with the Best Sales Assistants - Page 2

post #16 of 70
I've found the recession to have caused an increase in customer service. Early recession I was ignored completely by Barney's SAs and now they swoop in on anyone the moment they step into the store. Nordstroms seems to always have had helpful staff though
post #17 of 70
I was just at Barney's and no one even said "hi " to me.
I haven't been to a department store ( besides Barney's) in a long ass time.
The guys at Jeffrey's in NYC are 100% helpful.


for boutiques I hope to god
Self Edge
Epaulet
Context
MJK
and secret service all give the best customer service. They all know what they are talking about and really take pride it what they do.

Me on the other hand I know I can be a dick but hey I have come to live with myself but my staff BETTER give everyone in store, phone, or internet the BEST service possible.

Best,
mauro
post #18 of 70
online stores with best guys to deal with (that i have dealt with):

Blue In Green
virtualclotheshorse
LeatherSoul Hawaii
Mauro/denimbar
The Lux Store Kevin Irons RL ebay powerseller
yoox/revolveclothing/bluebee/stp
post #19 of 70
Barney's Dallas(they leave me the fuck alone when I'm just looking and they come to help when I have a question) J Crew Dallas (these guys must work on comission or something close - but they aren't too pushy and it's easy to say no) Self Edge (Kiya will pull out every single jean in his store for you to try on and his email response is very quick and friendly) Farinelli's (I've only ordered when he was at denim bar but very friendly on returns and the discount is first rate) Rollo at Castro - some nice old guy working there was helpful
post #20 of 70
The Good: Blackbird's SA seem to know their stuff quite well. Epaulet has great customer service and is always friendly and helpful. Context. They are quite knowledgeable and process orders quite quickly. J Crew's customer service over the phone(their 1800#). The Bad: Nordstrom. Nobody knows anything. Nordstrom Rack has better SA it seems. Gap isn't much helpful either. I've always gotten the quickest e-mail responses from Blackbird, SelfEdge and Roden. This is only based on the places I have sent inquiries to.
post #21 of 70
Quote:
Originally Posted by Meis View Post
I'd say UO's employees are the worst. At least the Gap employees try to seem positive and friendly; the UO employees are to busy trying to be too cool for you and their job

screw you guy! you walk in and i greet your ass and you brush me off. i let you look around for a moment than stop by and ask if you need any help looking for anything you say "nope i'm good". then you go off to some other SA for help, fuck you buddy! don't even make commission but still makes me mad.

So far the LV employee's been pretty nice.
post #22 of 70
In my personal experience:

  • Online - Context
  • In person - Ralph Lauren in Tyson's Galleria (Washington, DC area).
post #23 of 70
Context. It doesn't get much better than these guys. Every few weeks my roommate and I stop by and we're usually there for an hour or so learning about all the new stuff. Sam and Ryan know their stuff backwards and forwards and I love stopping by when I'm in the area.

Jean Shop Soho.

Epaulet.

Word.

I'd add Blue in Green, Need Supply Co., and the dudes at Detour too.
post #24 of 70
Quote:
Originally Posted by Meis View Post
I'd say UO's employees are the worst. At least the Gap employees try to seem positive and friendly; the UO employees are to busy trying to be too cool for you and their job

...

Quote:
Originally Posted by Desi View Post
screw you guy! you walk in and i greet your ass and you brush me off. i let you look around for a moment than stop by and ask if you need any help looking for anything you say "nope i'm good". then you go off to some other SA for help, fuck you buddy! don't even make commission but still makes me mad.

.

Heh. He's right though. Just sayin'.

(not to diss you, brother - I worked retail for years)
post #25 of 70
oh i know. they never been any help when I visited any other UO's too.
post #26 of 70
opening ceremony in nyc. When i asked them where i can find patrik ervell, the sale associate walked me downstairs and showed me where his clothing rack was located.

oak. SA was very nice and helpful to my gf.
post #27 of 70
Quote:
Originally Posted by sho'nuff View Post
online stores with best guys to deal with (that i have dealt with):

Blue In Green
virtualclotheshorse
LeatherSoul Hawaii
Mauro/denimbar
The Lux Store Kevin Irons RL ebay powerseller
yoox/revolveclothing/bluebee/stp

I'd agree with all of these except bluebee.
Bluebee sucks ass.

Also, to be honest, except one other guy whose name I can't remember, Leather Soul in store help is a bit lacking. Tom of course is first rate but I've never been in store when he's there.
post #28 of 70
Quote:
Originally Posted by Mauro View Post
I was just at Barney's and no one even said "hi " to me. I haven't been to a department store ( besides Barney's) in a long ass time. The guys at Jeffrey's in NYC are 100% helpful. for boutiques I hope to god Self Edge Epaulet Context MJK and secret service all give the best customer service. They all know what they are talking about and really take pride it what they do. Me on the other hand I know I can be a dick but hey I have come to live with myself but my staff BETTER give everyone in store, phone, or internet the BEST service possible. Best, mauro
sig'd Farinelli's is awesome. Roden Gray and Gravity Pope are awesome. I'm pretty happy with those three ATM - except as I'm upping my game it's hard to get the items I want without going to really really boutique places. I'm hoping proxy services are good, they look like they are from when I have had conversations with SharpService, as I'll be doing that next year.
post #29 of 70
Thread Starter 
You know what boutique has bad service? Cultizm.
post #30 of 70
My guy at jil sander chicago is really sick, so is my dude at barneys. Of course Ryan at sw is the man and a guy at mmm nyc is my nugga as is my other dudes at cdg ny and ron herman in LA.
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