cincikid
Senior Member
- Joined
- Nov 17, 2012
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Quote:
I do have the same stamp on one of my shoes and I talked to the AE Customer Assistance just earlier today about this. I sent them just earlier this week to be refinished and indicated that I'd be happy to cover the expenses out of pocket, since the shoes has no warranty. This stamp--according to AE--means that the shoe has been previously worn. They said they don't use W any longer. Interestingly, mine have been acquired brand new through Nordstrom Rack, so I am confused.
I do have the same stamp on one of my shoes and I talked to the AE Customer Assistance just earlier today about this. I sent them just earlier this week to be refinished and indicated that I'd be happy to cover the expenses out of pocket, since the shoes has no warranty. This stamp--according to AE--means that the shoe has been previously worn. They said they don't use W any longer. Interestingly, mine have been acquired brand new through Nordstrom Rack, so I am confused.