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Allen Edmonds Appreciation Thread - Page 3001

post #45001 of 49599
So I had an issue with AE recrafting. Sent my Dundees in for warranty (worn less than 10 times) for welt stitching coming off. The return shoes were in a normal box but put in a much larger box with no paper or padding. So obviously the shoe box came off and bounced around off each other the whole ride here. Lots of scuffs. A few impact creases. And a dark black mark across the toe. I tried to capture it when I opened it so I could send them to the store right away. 6e4u6emu.jpg
3usuvade.jpg

Mine were in great shape when they left other than the welt stitching. Just a bummer and let down after all the brushing to keep them looking good. Will take them in soon to see what they think and can do about them. Just wondering if anyone has had some shoddy packing coming out of WI recently.
post #45002 of 49599

Csmitty,

I think that can be filled in with a deer bone or shoe polish, maybe even a metal spoon.  I can scuff up my shells like that after a couple of wearings.

post #45003 of 49599
Forgot the packing shot. Literally how I opened the box, other than the top was off and the shoes were every which way.

6ebyta6u.jpg

This is what I'm most worried about.
ga8e6yge.jpg

I guess just the lack of care is what bugs me most. If they're all going to come back this way when I send them in I might find other alternatives.

Just had a bad run of getting things taken care of correctly lately.
post #45004 of 49599

 

Quote:
Originally Posted by coolarrow View Post
 

Csmitty,

I think that can be filled in with a deer bone or shoe polish, maybe even a metal spoon.  I can scuff up my shells like that after a couple of wearings.

I'm sure it can be, a lot of could probably be brushed out, but the issue is I shouldn't have to. Unless thats just how it is. Its the first time i've dealt with AE recrafting. 

 

I guess I should have looked at the recraft email photos more closely.

 

Before,

 

And honestly, those scuffs at the bottom above the welt weren't there. So that was in transit from the store.

 

After

 

Can definitely see the horizontal line parallel with the lower eyelet.


Edited by csmitty - 6/5/14 at 7:21pm
post #45005 of 49599
Quote:
Originally Posted by csmitty View Post
 

I'm sure it can be, a lot of could probably be brushed out, but the issue is I shouldn't have to. Unless thats just how it is. Its the first time i've dealt with AE recrafting. 

 

That is ridiculous...plain and simple. I would fire a shipper that worked for me if they did that. Simply the most basic function and I do not care how automated their procedure is for shipping that box. It was handled by humans who would have felt that banging around before shipping, even if an honest mistake was made and no packing material put in - still it had to be sealed and labelled and would have bounced around during that whole process. 

post #45006 of 49599
I"m going to be in Florida on June 30th, how long does shipping typically take in the USA? I'm from Toronto but would have them shipped to me while I"m visiting family

Edit I know they ship fed ex but I once bought shoes and Fed ex raped me with duty. Is there duty charged from Fed ex when it's shipped in the US?
post #45007 of 49599
Quote:
Originally Posted by 7_rocket View Post

I"m going to be in Florida on June 30th, how long does shipping typically take in the USA? I'm from Toronto but would have them shipped to me while I"m visiting family

Edit I know they ship fed ex but I once bought shoes and Fed ex raped me with duty. Is there duty charged from Fed ex when it's shipped in the US?

I think it is about 4 working days. Why is there duty within the same country? But there is tax. Hope you won't get busted by customs at the airport.
post #45008 of 49599
Quote:
Originally Posted by zhanghagn0529 View Post

I just got one in 7.5EEE. Feel a little too tight. I usually wear 7EEE on 5 last. I compare the two. The Walden is still shorter than my PA. Guess you need 9 E or EEE.

BTW, Walden is corrected grain, not as good as calf.

Thanks. I'll try to MTO the walden in CXL which I believe stretches more than calf. Plan on wearing them sockless. Since I'm an 8.5D brannock and 8E on the 5 last maybe 8.5E walden will fit snug and then stretch to my size?

Anybody else has experience with Walden sizing?
post #45009 of 49599
Quote:
Originally Posted by csmitty View Post
 

I'm sure it can be, a lot of could probably be brushed out, but the issue is I shouldn't have to. Unless thats just how it is. Its the first time i've dealt with AE recrafting. 

 

I guess I should have looked at the recraft email photos more closely.

 

Before,

 

And honestly, those scuffs at the bottom above the welt weren't there. So that was in transit from the store.

 

After

 

Can definitely see the horizontal line parallel with the lower eyelet.

 

umm... is it just me, or does the "before" pic look better than the "after"   :puzzled:

post #45010 of 49599
Quote:
Originally Posted by sleepyinsanfran View Post

 

umm... is it just me, or does the "before" pic look better than the "after"   " src="http://files.styleforum.net/images/smilies/puzzled.gif">

 



Other than the sole starting to separate from the midsole, yea, they do. Replied to the recrafting email I got (who knows where it goes) expressing my disappointment in the process. So will see what happens with it. Sucks as I was all excited to wear them today. But have to treat them like a crime scene and preserve the evidence.

The new soles however look terrific :/....
post #45011 of 49599

They refinished and treated the shoes. You'll have to buff again to get the crap off them.

post #45012 of 49599
The Wilberts are perfect for a rainy Friday.


Chris
post #45013 of 49599
Quote:
Originally Posted by ridethecliche View Post

They refinished and treated the shoes. You'll have to buff again to get the crap off them.


 



Polish sure, which it doesn't seem they did much to the uppers honestly in terms of refinishing. If there was a haze I needed to buff off I wouldn't have an issue with that. The multitude of scuffing, some deepish. and dents is the main issue.

This was a warranty job. Which I was told it was the standard package. If this is the standard work for $125 recraft. I would much rather go local or send to a reputable cobbler in my own packaging so I know at least half the trip they got there safely.
post #45014 of 49599
Quote:
Originally Posted by zhanghagn0529 View Post

I think it is about 4 working days. Why is there duty within the same country? But there is tax. Hope you won't get busted by customs at the airport.

Just making sure. I bought some Lasalle's from nordstorm last time I was in Florida and no issues with customs.
post #45015 of 49599

@csmitty I had something similar happen to me as well.  My local store sent my Malverns for recrafting after a heel fell off without any significant wear on the shoes.  What I got back were shoes with a deep scratch in one toe.  That caused me to look at AE's before and after pictures, where I noticed the scratch in the before picture.  This tells me the store did a crappy job of packing the shoes and sending them to AE.  I have a pair of Strands that I will recraft soon and can guarantee that I will be the one to pack them and ship them to AE.  I'll also take very thorough pictures before closing the box to deal with any issues like this in the future.

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