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Allen Edmonds Appreciation Thread - Page 2589

post #38821 of 53270
As the person who has probably done the most MTOs here, I feel it is my responsibility to tell you how absolutely outstanding their customer service has been. I have worked with Allison and Deborah to do at least 8 MTOs and their customer device has been outstanding each and every time. Add to that the 3 custom neumoks and we're at a dozen or so. They have both been responsive and professional in every encounter. Many of my orders have been full-priced shell. AE is not making as much money as you think. They are set up for mass manufacturing, so the time it take to hunt down old patterns and do special makeups can be insane. They are doing this as a service for loyal customers. Think about the sheer volume of orders they are receiving and cut them some slack. Pick up the phone and call. You may not get through the first time but that's probably because I am on the phone with them.
post #38822 of 53270


Oh look - walnut shell MacNeils. Did they take a long time? Yes! Did they take two tries to get right? Yes! Did they get them exactly right? Yes! Where they worth every penny and every day I waited? Absolutely! Does anyone else have a pair like me? Only GOP Guy because he recognizes greatness when he sees it (no offense GOP guy - I think you are awesome)
post #38823 of 53270
Quote:
Originally Posted by polojock615 View Post



Oh look - walnut shell MacNeils. Did they take a long time? Yes! Did they take two tries to get right? Yes! Did they get them exactly right? Yes! Where they worth every penny and every day I waited? Absolutely! Does anyone else have a pair like me? Only GOP Guy because he recognizes greatness when he sees it (no offense GOP guy - I think you are awesome)

Lol. Nice shoes. Enjoy them!
post #38824 of 53270
So I got my new suede stands in and one shoe feels ever so slightly loose at the heel. Like when I walk my heel lifts up inside the shoe maybe a hair. Tried on my park aves and have the same problem. Could it be that I wasn't properly fitted at the AE store? I don't recall any lifting at the store. FYI neither shoe is broken in yet.
post #38825 of 53270

Ordered me some Black Park Avenues today at the shoe bank. Hope there isn't anything noticeable wrong and hope the bad weather doesn't delay the shipment too long.

post #38826 of 53270
Quote:
Originally Posted by polojock615 View Post



Oh look - walnut shell MacNeils. Did they take a long time? Yes! Did they take two tries to get right? Yes! Did they get them exactly right? Yes! Where they worth every penny and every day I waited? Absolutely! Does anyone else have a pair like me? Only GOP Guy because he recognizes greatness when he sees it (no offense GOP guy - I think you are awesome)

 

want

post #38827 of 53270
I need a new pair of chukkas and these clearance prices seem pretty good.

Opinions on Mojave vs Amok?

Mojave ($177, crepe sole):


Amok ($147, leather sole):


I've read a few reviews which complained about the Amoks quickly developing a squeak. Does anyone know if AE have addressed the squeaking problem?
post #38828 of 53270
Quote:
Originally Posted by polojock615 View Post



Does anyone else have a pair like me? Only GOP Guy because he recognizes greatness when he sees it (no offense GOP guy - I think you are awesome)

I know a winner when I see one.

 

And, imitation is the best form of flattery. :) 

post #38829 of 53270
Quote:
Originally Posted by rydenfan View Post

I have been trying to do a simple MTO since January 14th. That is insane to me. It should not be this difficult. I am pretty frustrated at this point. I literally email 5 or 6 times for every 1 response I get. I have emailed 3 times saying the specs are a go and cannot get a response. I know people are busy, but 30 days for a simple CXL makeup...I am over it and moving on. AE has lost me on this one

Just sent my final specs in yesterday. We shall see about the response time. If my new EG mto beats my them to market, I will promptly go to church as the apocalypse is upon us.
post #38830 of 53270
I'm sure everyone is aware that Allison's job isn't just to cater to our MTO orders, right?
post #38831 of 53270
Totally Allison has always been great to work with, this outcome isn't surprising. As the thread grows and mto becomes more popular, Allison will certainly become busier. I think there are many forum members who have been placing orders since the programs inception. Perhaps some of us became use to the quick turn around times. Simply requires an adjustment of expectations.
post #38832 of 53270


I received my rush streets yesterday afternoon and I have mixed feelings. The look is just what I expected it to be but the leather around the laces and heel were in VERY poor shape. It might be hard to see because of the lighting. Also, they apparently run a half size long so they are going back as an exchange. I'm giving them another shot on the quality in a smaller size.
post #38833 of 53270
Quote:
Originally Posted by bespoken pa View Post

Just sent my final specs in yesterday. We shall see about the response time. If my new EG mto beats my them to market, I will promptly go to church as the apocalypse is upon us.

You should come to my place. I've converted just about all of our guys to wearing AE's.
post #38834 of 53270
Would love to my city is being inundated by all star game attendees. It amazes me that even in a restaurant associated with fine dining the overwhelming amount of gentlemen wearing horrible shoes. It is truly an epidemic.
Edited by bespoken pa - 2/15/14 at 6:51am
post #38835 of 53270
Had a chance to wear these around and decided the fit was good enough to keep. I think the slight heel slip is from my skinny ankles. Never thought much about it I think because all previous shoes were bluchers (before I knew what that meant). I also have tongue pads but not sure they are needed yet. Black are the Harrisons (firsts from amazon) along with walnut fifth avenue from the seconds sale.
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