AE doesn't make lasted shoe trees. They were regular full toe trees.
That has been my experience, both in buying new shoes at a discount, price match, or even at 33% off on a completely different style that is not advertised as such.
I have read how poor the stores may have been - but choosing to work with a Manager only has proven extremely rewarding in both choice, size, style, savings, and returns.
Managers are the last stop in how well a department shows up on the quarterly sales reports, and profitable volume (at the expense of more profits) is much better viewed by the store because it establishes more customer relationships.
I have chosen to only work with managers for my own self interest.
Yes, many items are not on the web site or on sale - but as expressed by another member here, the discount can be extended to other items when working with a manager.
Consider yourself quite lucky. I cannot get an email returned to save my life about the status of my MTO and a change I wanted to make to it...
No, I have not. This order was placed directly with AE customer service via the SF SWAT program established by Mr. Grangaard. Since the store had nothing to do with the order or revenue associated with it, it felt disingenuous to me to consume their time.
wow... that's great to hear. So it only costs more if the options you choose are more expensive (like if you request shell for a shoe that is typically calf)?