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Allen Edmonds Appreciation Thread - Page 1631

post #24451 of 47151

And the dream dies, and here is its viking funeral

 

 

 

Quote:
Due to a pricing error on our website, orders received on July 3, 2013,
prior to 1:30pm Eastern Time, for the Allen Edmonds Nathan shoe will not
be filled. We apologize for the error.

Sincerely,

Jos. A. Bank Customer Service
post #24452 of 47151

So does that mean if my order was confirmed prior to 1:30pm, it will be honored?

post #24453 of 47151

Nevermind, I need some coffee.

post #24454 of 47151
Quote:
Originally Posted by BK Pogue View Post

So does that mean if my order was confirmed prior to 1:30pm, it will be honored?

 

It's certainly confusing. To add to the confustion, I both placed and received confirmation of my order before 1:30 PM AND received the follow-up email about the pricing error explaining the cancellation. I guess we'll see.

post #24455 of 47151
Quote:
Originally Posted by topos View Post

 

It's certainly confusing. To add to the confustion, I both placed and received confirmation of my order before 1:30 PM AND received the follow-up email about the pricing error explaining the cancellation. I guess we'll see.

 

It's not that confusing - if you made your order before 1:30pm eastern, it'll be cancelled. They corrected the price at 1:30pm.

post #24456 of 47151

Visiting some friends in the States and doing some light hiking this weekend, so I pulled the well-worn Bayfields out of storage and got them buffed and ready to go.

 

 

 

post #24457 of 47151
Quote:
Originally Posted by Aidan K View Post

And the dream dies, and here is its viking funeral

 

 

 

Quote:
Due to a pricing error on our website, orders received on July 3, 2013,
prior to 1:30pm Eastern Time, for the Allen Edmonds Nathan shoe will not
be filled. We apologize for the error.

Sincerely,

Jos. A. Bank Customer Service

So what are they offering to do as compensation? A smart management team would have understood that simply sending an email explaining a pricing error thus canceling the order would not appease most customers. Why not also include some type of discount towards other merchandise and/or a discount on these exact shoes to make up for their error? Ex. "In lieu of our pricing error, we would like to extend you a special one time discount of 25% off this exact shoe. Please call, and give this promo code to receive your discount. We appreciate your business."

Something like that would go over so much better than just telling us they canceled out orders. Way to JAB, you just made it unappealing for me to do biz with you in the future.
post #24458 of 47151

While I would have been stoked to get my three pairs, I don't feel entitled to anything in this case. I doubt they are likely to lose much business simply because the people who jumped all over this deal are unlikely to be regular JAB shoppers anyway, especially those ordering 30 pairs to flip.

post #24459 of 47151

+1

post #24460 of 47151
Quote:
Originally Posted by RogerP View Post

Visiting some friends in the States and doing some light hiking this weekend, so I pulled the well-worn Bayfields out of storage and got them buffed and ready to go.







These are f-ing gorgeous. I'm seriously starting to regret my Wolverine purchase. I guess I have a decision to make once they arrive.
post #24461 of 47151

I have the fifth street boot in chocolate and the Daltons in walnut but those bayfields posted above make me want a pair.  hrmm tempting! but I should probably keep saving for a Cordovan pair of boots.

 

Grats so some who managed to pick up some great shoes due to the pricing error, short of free pretty hard to beat that value.

post #24462 of 47151
Quote:
Originally Posted by Aidan K View Post

While I would have been stoked to get my three pairs, I don't feel entitled to anything in this case. I doubt they are likely to lose much business simply because the people who jumped all over this deal are unlikely to be regular JAB shoppers anyway, especially those ordering 30 pairs to flip.


I agree with your point. Maybe JAB doesn't want me as their customer anyway because while I buy quality merchandise I'm still a bargain shopper.
post #24463 of 47151
In a world where retailers like Walmart exploit their workers at below fair market value and then saddle the taxpayers with the rest of the tab, yet still receive a healthy amount of patronage, you'll have to forgive JAB for not taking people's misplaced indignation seriously. Cash is king.

Serious kudos to the guy who ran to the store for a pricematch before word made it to the physical locations.
post #24464 of 47151

Hello Gentlemen, I have a question.

 

I bought McAllisters and worn them three times. My left shoe is just fine. My right shoe on the other hand makes a weird noise while walking, during the flex to be precise. It's not a squeeking sound to point issues with the leather. I hear air puffing out of the shoe noise and gives a little extra bowing while flexing and making this noise.

 

Any idea, tips ?

 

Thanks much.

 

P.S : I have PAs and they are perfectly fine.

post #24465 of 47151
Quote:
Originally Posted by Fabian43 View Post

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As requested
Great pics Fabian, thanks again! J
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