or Connect
Styleforum › Forums › Men's Style › Classic Menswear › Allen Edmonds Appreciation Thread
New Posts  All Forums:Forum Nav:

Allen Edmonds Appreciation Thread - Page 1354

post #20296 of 46990

Thanks for the info, really appreciate it!

post #20297 of 46990
Quote:
Originally Posted by sevenfoldtieguy View Post

I emailed the CEO this morning, and, as stated earlier in this thread, got an email response from him less than 90 minutes later. I was contacted by phone some 2.5 hours later by a very nice lady from HQ - tried me on my cell and my work number. I was unavailable. I called her back just after the lunch hour and proceeded to place my custom order for $595. icon_gu_b_slayer[1].gif

She also was aware of, and inquired about, the 2 pairs I have currently at AE for recrafts (keep in mind she doesn't even work in the recraft dept.). Since I had given special instructions for my recrafts, she was going to personally confirm said special instructions were attached to my orders.

Above and beyond the call of duty IMO.

Now I'm not sure what to think as I've emailed twice with not much success about this mto offer. I'm hesitant to email a third time as I feel like I'm just being overly pushy or rude.
post #20298 of 46990
Quote:
Originally Posted by WiredandTired View Post

Now I'm not sure what to think as I've emailed twice with not much success about this mto offer. I'm hesitant to email a third time as I feel like I'm just being overly pushy or rude.

I have to echo was SFTG said I received a response fairly quickly, a couple of days later. They immediately sent out samples of the two shell offerings I was considering. I haven't received them yet but I believe cappuccino will win out.
post #20299 of 46990

NEW - COMING FROM ALLEN EDMONDS THIS FALL:

 

 

 

THE GRIDIRON - by Allen Edmonds

 

As seen on the current AE Catalog - this style will become available this fall.  Looks like a very nice addition to any wardrobe.

 

(Love that straight-laced presentation look too - instead of the cross-laced alternative)

post #20300 of 46990
Quote:
Originally Posted by WiredandTired View Post


Now I'm not sure what to think as I've emailed twice with not much success about this mto offer. I'm hesitant to email a third time as I feel like I'm just being overly pushy or rude.

 

Just call him at 262-235-6667 (his direct line).  Yes, you will hear the voice greeting of his administrative assistant answering his extension - but I am confident he will return you call within a few business days.

 

And if you leave a detailed message - then perhaps he will make sure your call is returned by his Admin.

 

All my best,

 

David

Montana - USA

post #20301 of 46990
Quote:
Originally Posted by David Copeland View Post

NEW - COMING FROM ALLEN EDMONDS THIS FALL:





THE GRIDIRON - by Allen Edmonds

As seen on the current AE Catalog - this style will become available this fall.  Looks like a very nice addition to any wardrobe.

(Love that straight-laced presentation look too - instead of the cross-laced alternative)

Dayom!! That looks awesome. I'll definiately be picking up a pair.
post #20302 of 46990
Quote:
Originally Posted by bespoken pa View Post


I have to echo was SFTG said I received a response fairly quickly, a couple of days later. They immediately sent out samples of the two shell offerings I was considering. I haven't received them yet but I believe cappuccino will win out.

 

Paul is prioritizing his responses on the basis of post count in this thread.  I received a response within 15 minutes and an offer to knock an additional 25% off my MTO.  biggrin.gif

post #20303 of 46990
Quote:
Originally Posted by David Copeland View Post

 

I am glad you lurked right on by this time with a photo.

 

What do you use and how do you maintain the shine and condition of your shoes?

Mac Method after every wear with the occasional Saphir Reno treatment (minimal amounts every 20 wearings or so).  Hope that helps!

post #20304 of 46990
Quote:
Originally Posted by David Copeland View Post

Congratulations on the passing of the bar exam.  Perhaps you already have a law firm lined up - or you are planning on a career as an FBI agent.  Either way - your past 8 years in jurisprudence to obtain your J.D. is commendable.  (You will never think the same!)

My old boss, Jim Rohn, said, "Get a long list of things you want - even if they are only a wish list - and the "reasons" over time to do better and earn more will open the doors for you.  Don't be afraid of paying full price.  Make it a worthy goal, and you will not find yourself saving for a trip to Japan to buy a discounted Nikon camera."

8 years to obtain a JD?
post #20305 of 46990
Quote:
Originally Posted by ckprax View Post

 

Paul specifically asked that we email him with MTO requests; you didn't and got "flimsy results". Many people have contacted Paul directly and placed custom orders without issue. You can't expect a sales associate to know what the CEO offers to SF members, much less dig through thousands of posts looking for proof. If you want a custom MTO without the up charge than email Paul and see what they can do for you. 

 

Yeah, yeah, give it a rest please.   No need to lecture me with "next times" and woulda coulda shoulda's.  I got FLIMSY RESULTS....Which Im ok with, and expected.  I did as AE's own customer service agent directed me to do, and contacted the retailer since my particular MTO order would have been an exchange involving a pair of shoes that are already in production, not merely a simple purchase.   I got a bit of runaround and a no.  Simple as that.  Im not saying that everyone has had such misfortune, or that everyone going forward will be met with the same misfortune.  But while I have great respect and admiration for AE's customer service, and I believe they go above and beyond to address their customers' concerns, I would never be foolish enough to think they're infallible.  It has become evident to me that they are not.

post #20306 of 46990
Quote:
Originally Posted by rc121 View Post

8 years to obtain a JD?

I'm assuming he means something like, 4 years undergrad, 3 years law school, and one year bar?

Otherwise yes, that is a long time to get a JD.
post #20307 of 46990
Quote:
Originally Posted by Winston S. View Post

I'm assuming he means something like, 4 years undergrad, 3 years law school, and one year bar?

Otherwise yes, that is a long time to get a JD.

Seven total years. Works for a year in commercial real estate. My third week of work in 2008 was when BofA bought Merrill lynch. Put my applications in right after that. Thank you for all the good wishes, gents.
post #20308 of 46990
Quote:
Originally Posted by harlequin782 View Post

 

Yeah, yeah, give it a rest please.   No need to lecture me with "next times" and woulda coulda shoulda's.  I got FLIMSY RESULTS....Which Im ok with, and expected.  I did as AE's own customer service agent directed me to do, and contacted the retailer since my particular MTO order would have been an exchange involving a pair of shoes that are already in production, not merely a simple purchase.   I got a bit of runaround and a no.  Simple as that.  Im not saying that everyone has had such misfortune, or that everyone going forward will be met with the same misfortune.  But while I have great respect and admiration for AE's customer service, and I believe they go above and beyond to address their customers' concerns, I would never be foolish enough to think they're infallible.  It has become evident to me that they are not.

 

Why are you making things ten times harder than they need to be and getting frustrated with your lack of results?  Return your shoes and e-mail Paul about a MTO.  Done.

post #20309 of 46990
Quote:
Originally Posted by cbtaylor View Post

Wow those are great!

Thanks!  Really digging those burgundy shell daltons in your avatar pic.

post #20310 of 46990
Quote:
Originally Posted by New Shoes1 View Post

 

Why are you making things ten times harder than they need to be and getting frustrated with your lack of results?  Return your shoes and e-mail Paul about a MTO.  Done.

 

Again:  Save it.. where have I at all implied that I am frustrated with any part of my exchange process?  I clearly noted that I have accepted the outcome.  The more important question is why such passive aggressive vitriol has been projected upon my recount of the situation, here?

 

I actually decided to email Paul.  Impressively, I received a response in less than an hour from the man himself; a very busy man to say the least.  As I informed everyone INITIALLY, the exchange simply ISNT POSSIBLE due to the logistics of an already scarce shell resource making reproduction of multiple MTO shell shoes in a very unique size cost prohibitive.  These are the words (essentially) from the horses mouth.  There isnt anything left to be done.  He was very attentive to my inquiry and I feel that he gave me the most honest answer to an already delicate exchange that one could realistically expect.  I thank him for his time, and for expressing interest in delivering resolution to my dilemma.  Things didnt turn out quite as I had hoped, but as always, I leave from my most recent experience with AE's customer service, with nothing but the utmost respect for them, appreciation for their effort, and moreover, an eager anticipation of the arrival of my Shell Cordovan Shoes.


Edited by harlequin782 - 5/2/13 at 6:43pm
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Classic Menswear
Styleforum › Forums › Men's Style › Classic Menswear › Allen Edmonds Appreciation Thread