Just go grab a pair of the Finch 2nds from the outlets. You'll end up with more $$$ for more shoes. I have a pair of and they're great replacements for that webgem
Do you find it is something that eventually goes away? After the partial refund I ended up scoring these shoes for 100 bucks flat, and it would suck to let them go...
Maybe a thin insole could take care of it?
Perhaps you guys can help me identify the problem and recommend a solution. I noticed some creasing around the heel of my Presidio's and can not understand why or how to fix it. It seems unnatural as opposed to regular creasing... I posted this in the shoe care thread but did not really get an answer, hoping you gents can help me out!
Small nails called "clinch nails" are used to hold the heel together when the shoe isn't 360 degree welted. The heel is lasted snugly, and then the clinch nails are driven through the leather. When they hit a hard surface, such as the bottom of the last, or an inserted heel plate they bend sideways and provide a permanent grip. Next, a seat lift is nailed on to provide the first layer for building the heel (seat lift, then heel base, then a couple of layers of leather, followed by the top lift which contacts the ground).
Most shoes have nails showing because the top lift is nailed on as a final step in the heel building process. AE's heel base is nailed on, but I believe the top lift (the final piece that contacts the ground) is cemented on.