StyleForum Friends -
Thanks very much for your great interest and support of Allen Edmonds. I'm seriously impressed and, on behalf of the company, honored by the 615 pages in this thread. I want you to know that we strive to live up to your high standards every single day, not just in product quality and styling but also in customer service. Customized shoes require special processing and, as you'd expect, aren't as efficiently done as our long production runs of in-line shoes. However, in return for your support, if it's a leather we carry in another style that you'd like on your chosen shoe but is not currently offered -- or if it's a width on a legacy last (such as the 5, the 7, the 8 or the 1) that isn't currently offered -- just send me an email at email@example.com. If we can do it for you, we will. The pricing will be "ad hoc" based on degree of difficulty, but I'm eager to give you a special deal. If we can't do it, I'll explain why. In other words, we'll do whatever we can to return your loyalty and trust.
Thanks very much again to you all and best wishes,
I have already sent an email with a custom request. As you may have seen, last week I got my Brown Shell Strands, but they really weren't brown, more of a brown/burgundy. I do love the color, but was, and still am jonesin for some lighter shell shoes. So, I have asked for a Walnut Shell, I believe Horween calls it truffle. The same color AE had the special Walnut Shells last year. I asked for either the Macneil or the William Williams in the Walnut Shell. Either would be beautiful. I will update with whatever response I get.
And I got to agree; Paul Grangaard is the f***ing man!