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Allen Edmonds Appreciation Thread - Page 929

post #13921 of 47202
Quote:
Originally Posted by Michael Haines View Post


Yeah I think that would be cool
Edit email been sent
What the kudo Indy you speak of

 

 

I sent you a PM.  Please reply if you'd like more information.

post #13922 of 47202

Does anyone have any experience with the Mobster Swims galoshes that are available on AE's website. I have done some reading on these, and it appears that you need to size up one size from their size chart. I wear a 12d and am worried that the largest size available will not fit over my shoes. I also worry about marring up the shine my shoes. I always have a very high shine on my shoes. Living in Iowa we get the best (or worst) of all 4 seasons, and have lots of snow, which means lots of salt on our sidewalks. I would be open to another brand of galoshes if anyone has any suggestions. 

post #13923 of 47202
I want to figure which lasts fit my feet well. Are the sales associates willing to let me try on a bunch of different shoes before they get annoyed?

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post #13924 of 47202
Quote:
Originally Posted by salisboss View Post

I want to figure which lasts fit my feet well. Are the sales associates willing to let me try on a bunch of different shoes before they get annoyed?
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In my experience, AE sales associates are very helpful and patient. It would probably be best to go at a time when they aren't extremely busy though. I went to the AE store on Madison Ave the other day, and the place was mobbed. I'm sure the sales associate would have been fine with me trying on different lasts/sizes, but it might have taken a while, as he was helping 3 other customers at the same time.

post #13925 of 47202
Quote:
Originally Posted by Winston S. View Post

So left work early today so I could get to Orvis to try on some Barbour and Filson stuff before they closed and I am half a block away when I feel something possibly hit my foot. I turn around to see if I accidentally kicked or dropped something and turn around and realize it's my heel on the sidewalk. There was some squeaking come from that shoe earlier in the day, but I didn't think it was much of an issue.
I am going to email AE to see what they can do for me. hide (Click to show)

 

Slightly off topic, but what model is that shoe?  I was confused by the close-up of the second picture.  It looks like a rubber sole bonded to a thin layer of leather.  I guess the thin layer of leather is stitched to the welt, but the rubber sole doesn't show stitching all the way through to the bottom, so it must be glued onto the leather middle piece.  The rubber sole extends all the way into the heel, and then the heel looks like it has a solid leather top lift?  Sorry for over analyzing the picture, I just haven't seen that type of sole construction in AE before.  Those little nails look like they were barely long enough to grip the piece that fell off... not surprised it separated based on the looks of it. 

post #13926 of 47202

Can someone recommend a shoe polishing kit that works well yet not too expensive?

post #13927 of 47202
Quote:
Originally Posted by MoneyWellSpent View Post

 

Slightly off topic, but what model is that shoe?  I was confused by the close-up of the second picture.  It looks like a rubber sole bonded to a thin layer of leather.  I guess the thin layer of leather is stitched to the welt, but the rubber sole doesn't show stitching all the way through to the bottom, so it must be glued onto the leather middle piece.  The rubber sole extends all the way into the heel, and then the heel looks like it has a solid leather top lift?  Sorry for over analyzing the picture, I just haven't seen that type of sole construction in AE before.  Those little nails look like they were barely long enough to grip the piece that fell off... not surprised it separated based on the looks of it. 

 

If I had to guess, I'd say it's a suede Players shoe.

post #13928 of 47202
Quote:
Originally Posted by PhiPsi32 View Post

 

If I had to guess, I'd say it's a suede Players shoe.

 

That was my first guess as well, given that the Players has a dovetail heel.  However, upon closer look, his shoe in the picture doesn't have broguing along the upper rim of the shoe at the ankle (but the Players shoe does). 

post #13929 of 47202

You got me there.  I'm stumped.

post #13930 of 47202
Quote:
Originally Posted by MoneyWellSpent View Post

Slightly off topic, but what model is that shoe?  I was confused by the close-up of the second picture.  It looks like a rubber sole bonded to a thin layer of leather.  I guess the thin layer of leather is stitched to the welt, but the rubber sole doesn't show stitching all the way through to the bottom, so it must be glued onto the leather middle piece.  The rubber sole extends all the way into the heel, and then the heel looks like it has a solid leather top lift?  Sorry for over analyzing the picture, I just haven't seen that type of sole construction in AE before.  Those little nails look like they were barely long enough to grip the piece that fell off... not surprised it separated based on the looks of it. 

Quintons

Not thrilled about the response, but I guess, assuming they will fix it, that it might be cheaper to send back to them than to get a cobbler to fix.
Quote:
We have received your e-mail explaining the problem you are experiencing with your shoes. We would like you to send your shoes back to our Customer Service Department directly so your footwear may be evaluated. We will work as quickly as possible, once we receive them, to get them returned to you in a timely manner. When sending in your shoes, please be sure to include your Name, Address, Date and location/proof of purchase, a brief description of the problem, as well as a daytime phone number so we can contact you when we receive them.

Send the shoes to:
Allen Edmonds Shoe Corp.
C/o Customer Service
201 E Seven Hills Road
Port Washington, WI. 53074

If you have additional questions, you may contact our Customer Service department directly by calling 1(800)235-2348.
post #13931 of 47202

Ahhhh, I see now.  Take them to an AE store.  The manager should send them back for you.

post #13932 of 47202
Quote:
Originally Posted by Winston S. View Post


Quintons
Not thrilled about the response, but I guess, assuming they will fix it, that it might be cheaper to send back to them than to get a cobbler to fix.

 

Quote:
Originally Posted by PhiPsi32 View Post

Ahhhh, I see now.  Take them to an AE store.  The manager should send them back for you.

 

I agree.  Don't worry about their initial response.  That was probably just a scripted thing.  They are great to work with, and if they consider it to be a defect, they will probably fix it at no cost.  A local cobbler will fix it for a decent fee, and either glue or nail the original heel pieces back on (if they are still in good shape), or he will use new pieces (which won't match your other shoe).  That looks like AE's old Titan rubber sole, and the cobbler won't have the exact same thing.  Dainite would be a close match.   

post #13933 of 47202
Quote:
Originally Posted by Winston S. View Post

Quintons
Not thrilled about the response, but I guess, assuming they will fix it, that it might be cheaper to send back to them than to get a cobbler to fix.

Have them email you a prepaid shipping label (unless you are taking them to a store to send in for you). Incidentally, AE, in my experince, continues to use UPS for returns, but uses Fed Ex for outgoing shipments.
post #13934 of 47202
Quote:
Originally Posted by MoneyWellSpent View Post


I agree.  Don't worry about their initial response.  That was probably just a scripted thing.  They are great to work with, and if they consider it to be a defect, they will probably fix it at no cost.  A local cobbler will fix it for a decent fee, and either glue or nail the original heel pieces back on (if they are still in good shape), or he will use new pieces (which won't match your other shoe).  That looks like AE's old Titan rubber sole, and the cobbler won't have the exact same thing.  Dainite would be a close match.   

+1
post #13935 of 47202
I'll try bringing them to a store in the next few days and see if they're willing to ship for me.
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