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Allen Edmonds Appreciation Thread - reviews, pictures, sizing, etc... - Page 4670  

post #70036 of 70737
Quote:
Originally Posted by mosy View Post


Congrats on the new shoes, especially the great deal on the ridge. And thanks for the detailed comparison.
Since you seem to be borderline between 8 E and 9 D, do you find that the E is a bit wide at the heel?


No.  No heel issues with the heel fit wise.  I'll have to measure them when I can get my hands on a caliper, but visually the look very close to the same.  I held the two shoes bottom to bottom and the Ridgeways (9D) were actually wider than the McTavishs (8E) at the heels.  Though this outside measure should not indicate anything about the fit on the inside. 

 

My Brannock size 8.5 and straddles D/E, and I never have heel slippage on any of the lasts I tried anywhere near 8 or 9 in D or E.  I can even go smaller if I go to EEE sometimes.  My main issue is my high instep, which makes fitting Balmorals tricky.  For reference I wear and 8D in my Dalton, Sauk Dr., and suede Dundee (all 511 lasts), but I suspect I would be OK in and 8E in the Dalton and likely would need and 8E if the Dundee's were not suede.  Both the McTavish and Ridgeway are listed as 65 lasts.

 

Edit:  Sorry the Sauk Dr. is on the 201 last not the 511.


Edited by ace13x - 1/28/16 at 5:54pm
post #70037 of 70737
Quote:
Originally Posted by MTendo View Post
 

A recent acquisition for me: 

 

 

Daltons in Oxblood. Been a long-time want. They're stiffer than expected and make a very strong rubbing/creaking noise, though. I'm sure that will go away if I wear them. 

 

I have some mixed feelings on this order. I purchased the shoes in early October and they shipped 2 months later. I had a lot of work travel on my card in December and was concerned about having another large charge, so I monitored it and realized that AE hadn't actually charged me. I wound up contacting my credit card company to track down the issue, and confirmed it was an oversight on AE's part. I went on hold with AE a couple of times and then sent them an e-mail letting them know that they hadn't charged me. Instead of thanking me for my honest in pointing out the issue, they aggressively told me to return the shoes "immediately." Unfortunately, I'm traveling for work until April and told them I could not do that. 

 

I'm concerned they'll open some sort of billing dispute with me. As it is, I felt their attitude was quite obnoxious instead of making me feel appreciated. I'm likely to return the shoes and stop buying from AE altogether. Is this a typical AE customer support experience? I realize this thread is more about the products than the company, but I didn't know who else to ask. 

 

 

 

I'm guessing this is just a misunderstanding, though without seen the email sent and received by you its hard to say what happened.  My experiences with AE customer service have been stellar, I think you'll find the majority of the members of this sub-forum will have had the same.

post #70038 of 70737
Quote:
Originally Posted by ace13x View Post
 

 

I'm guessing this is just a misunderstanding, though without seen the email sent and received by you its hard to say what happened.  My experiences with AE customer service have been stellar, I think you'll find the majority of the members of this sub-forum will have had the same.


AE is a legendary brand with a grand reputation and I'll doubt that they won't do anything about it ;)

post #70039 of 70737
Quote:
Originally Posted by MTendo View Post
 

A recent acquisition for me: 

 

 

Daltons in Oxblood. Been a long-time want. They're stiffer than expected and make a very strong rubbing/creaking noise, though. I'm sure that will go away if I wear them. 

 

Congrats! I love my oxblood Daltons too. I'm afraid the squeak may be with you for life though (it'll get a bit better). Throw some conditioner and polish on there to really make the color come out.

post #70040 of 70737
Quote:
Originally Posted by MTendo View Post
 

 

I had a very similar issue with my Warwicks, which hurt the top of my feet as well. My left leg is slightly shorter than my right, so I wear a lift in the heel, causing the knuckle above the instep to press painfully against the top of the shoe. 

 

However, over 10-20 wears, the shoe stretched (unlike your toes, the rest of your foot provides some pretty strong resistance to the shoe) and now it fits comfortably in that area. The Warwicks are a pleasure to wear. 

 

It's certainly a gamble without knowing the specifics of your case. In any event, you may want to take the shoes to a cobbler and ask about stretching the leather at any pinch points. 

 

(Also, long-time lurker, first post!) 


thanks, that's interesting.  I guess I'll need to decide on whether to stick it out with them or not. 

post #70041 of 70737

Just a question, do AE normally crease this harshly? It's my third time wearing them and the right side developed very deep creases.

post #70042 of 70737
Quote:
Originally Posted by MTendo View Post
 

A recent acquisition for me: 

 

 

Daltons in Oxblood. Been a long-time want. They're stiffer than expected and make a very strong rubbing/creaking noise, though. I'm sure that will go away if I wear them. 

 

I have some mixed feelings on this order. I purchased the shoes in early October and they shipped 2 months later. I had a lot of work travel on my card in December and was concerned about having another large charge, so I monitored it and realized that AE hadn't actually charged me. I wound up contacting my credit card company to track down the issue, and confirmed it was an oversight on AE's part. I went on hold with AE a couple of times and then sent them an e-mail letting them know that they hadn't charged me. Instead of thanking me for my honest in pointing out the issue, they aggressively told me to return the shoes "immediately." Unfortunately, I'm traveling for work until April and told them I could not do that. 

 

I'm concerned they'll open some sort of billing dispute with me. As it is, I felt their attitude was quite obnoxious instead of making me feel appreciated. I'm likely to return the shoes and stop buying from AE altogether. Is this a typical AE customer support experience? I realize this thread is more about the products than the company, but I didn't know who else to ask. 

 

It's a shame, because I absolutely love their shoes and get compliments on them all the time! I'd say my favorites are these custom-color Neumoks that work well with khakis. I'm thinking about changing the laces out, however -- a little hard to find a matching color. 

 

 

How'd you come across the Neumoks? On the reddit AMA Paul said they were going to have some kind of March Madness thing where you can pick different colors. 

post #70043 of 70737
Quote:
Originally Posted by MattRiv View Post

Are the BB models of lesser quality than the regular AE?  $99 for Strands is insane.
The main difference would be the insole and the topy on the soles.

Poron is not leather insole padded with extra foam (that would be the independence lining). From a material and cost perspective, leather is better than poron (naturally occurring vs synthetic, single piece vs bonded pieces).

Comfort wise, it's up to the wearer as some like the cushioning that poron provides while others like the firmness of leather.

As for the soles it's a wash since nonBB strands are available with vtread tap soles anyway.

Going back to the question, IMHO the non-BB strands uses better materials than the BB version. Does that justify a $200 difference for seconds on sale? No. Great score on those BB strands.
post #70044 of 70737
Quote:
Originally Posted by MTendo View Post

 

I have some mixed feelings on this order. I purchased the shoes in early October and they shipped 2 months later. I had a lot of work travel on my card in December and was concerned about having another large charge, so I monitored it and realized that AE hadn't actually charged me. I wound up contacting my credit card company to track down the issue, and confirmed it was an oversight on AE's part. I went on hold with AE a couple of times and then sent them an e-mail letting them know that they hadn't charged me. Instead of thanking me for my honest in pointing out the issue, they aggressively told me to return the shoes "immediately." Unfortunately, I'm traveling for work until April and told them I could not do that. 

 

I'm concerned they'll open some sort of billing dispute with me. As it is, I felt their attitude was quite obnoxious instead of making me feel appreciated. I'm likely to return the shoes and stop buying from AE altogether. Is this a typical AE customer support experience? I realize this thread is more about the products than the company, but I didn't know who else to ask. 

 

 

they must be confused.  call allison at 262-235-6428 and let her know you received the shoes but were never billed and would like to settle up.  leave a message if necessary.  she will take care of you.

post #70045 of 70737
Quote:
Originally Posted by Bnk0430 View Post

Just a question, do AE normally crease this harshly? It's my third time wearing them and the right side developed very deep creases.

Yes, my dark chili bleeckers has the same creases. I guess it comes from the glazing/lacquer finish they spray on the leather.
post #70046 of 70737
Quote:
Originally Posted by Bnk0430 View Post
 

Just a question, do AE normally crease this harshly? It's my third time wearing them and the right side developed very deep creases.


I don't have that problem with my black PAs... perhaps the right shoe was a lesser quality leather, or maybe it doesn't fit properly. Obviously, creases are normal over time, but in my experience that is quite a bit for just 3 wears. 

 

In case you aren't, make sure to store them with shoe trees in them. That can help 

post #70047 of 70737
Quote:
Originally Posted by ace13x View Post
 

 

I'm guessing this is just a misunderstanding, though without seen the email sent and received by you its hard to say what happened.  My experiences with AE customer service have been stellar, I think you'll find the majority of the members of this sub-forum will have had the same.

 

True, without e-mail content it's an out-of-context question. I just wanted some reassurance that they weren't going to be silly about it and try coming after me since I won't be able to do anything for another couple of months. It sounds like they're reasonable, so I won't worry about it. 

 

 

Quote:
Originally Posted by mrfixit View Post
 

they must be confused.  call allison at 262-235-6428 and let her know you received the shoes but were never billed and would like to settle up.  leave a message if necessary.  she will take care of you.

 

Much appreciated, but after reading Farkle's comment that the squeaking won't go away, I think I will return them to my local store in San Francisco. I already made an effort to settle up by calling them a couple of times and sending an e-mail stating very clearly that I wasn't charged and what I should do. Their response (likely) indicates a misunderstanding, but with the new information I think I'm past the point of wanting to keep the shoes. :)  

 

 

Quote:
Originally Posted by shunted22 View Post
 

 

How'd you come across the Neumoks? On the reddit AMA Paul said they were going to have some kind of March Madness thing where you can pick different colors. 

 

Yep, that sounds right! I picked them up during that March Madness sale in (IIRC) 2014. They're still a little pinchy in the toes -- I guess the 65 last isn't for me -- but for short wears they're quite nice. 

post #70048 of 70737
I don't have any bluchers in my rotation. I'm looking at the Lexington and Yorktown in walnut. What do you think about either style with chinos, dark jeans and the occasional dress pants and sports coat? Or would I be better off with a McAllister in walnut or bourbon?
post #70049 of 70737
Quote:
Originally Posted by MTendo View Post




Much appreciated, but after reading Farkle's comment that the squeaking won't go away, I think I will return them to my local store in San Francisco. I already made an effort to settle up by calling them a couple of times and sending an e-mail stating very clearly that I wasn't charged and what I should do. Their response (likely) indicates a misunderstanding, but with the new information I think I'm past the point of wanting to keep the shoes. smile.gif  

My experience with Daltons is that conditioning completely silenced the shoe after wearing. Out of the box, they sounded like an old rocking chair, and it was fairly constant over a couple of wears. I gave them a good conditioning (Bick 4) and now you can't hear me coming. Had the same experience with a pair of Warwicks, so if that is the tipping point I would not necessarily return based on that.

I've also had very good AE customer service experiences, and would be pretty surprised if they "came after" you.

Your call, obviously - I suppose I'm in the enabler band (who has the t-shirts again)?
post #70050 of 70737
Quote:
Originally Posted by MTendo View Post

True, without e-mail content it's an out-of-context question. I just wanted some reassurance that they weren't going to be silly about it and try coming after me since I won't be able to do anything for another couple of months. It sounds like they're reasonable, so I won't worry about it. 



Much appreciated, but after reading Farkle's comment that the squeaking won't go away, I think I will return them to my local store in San Francisco. I already made an effort to settle up by calling them a couple of times and sending an e-mail stating very clearly that I wasn't charged and what I should do. Their response (likely) indicates a misunderstanding, but with the new information I think I'm past the point of wanting to keep the shoes. smile.gif  



Yep, that sounds right! I picked them up during that March Madness sale in (IIRC) 2014. They're still a little pinchy in the toes -- I guess the 65 last isn't for me -- but for short wears they're quite nice. 

I've had multiple shoes from AE squeak at first but conditioning parts that rub at each other always alleviated that quickly. If you have any inclination for keeping them (they look gorgeous) try that first. If that doesn't help it might be internal and will likely not go away as someone already said.
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