My last experience with Florsheim consisted of purchasing a full grain shoe, which I loved, but exposed a problem with the rubber on the heal after less than ten wears. I inquired with pictures and they said send em in and we'll give you a new pair. I said great and did so. What I got back was the same model, but with some ridiculously ugly top-grain like leather that I can't polish, soles that bowed the wrong direction, and an uncomfortable in-step. They have been relegated to fowl weather shoes, which was not my original intention. The only reason I bought them in the first place is to support my local shoe store, so I'm not bitter, just a little disappointed.