I do have a manual transmission. But for a $425 shoe, i expect it can take that much impact. I have many other shoes with leather sole, and i have never see this kind of damage to the sole, especially after wearing it just once.
I called AE CS, they sent me a UPS shipping label. I am going to try sending it back and see if they fix it.
Oh god you only wore it once??? Yea... send them back.