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Allen Edmonds Appreciation Thread - reviews, pictures, sizing, etc... - Page 2864  

post #42946 of 70737
Nasty separation in my Stanford seconds that were given to me for Christmas. They've been my primary brown shoes since, wearing them 2-4 times per week. Don't walk to work and work in a carpeted environment. For this to be occurring within 4 months seems highly unusual. Does anyone have any suggestions for what AE might do if I file a complaint? I've worn them way too much to prove that this is a manufacturer defect, but I've certainly come to expect more from my AE shoes.

Assuming that AE will not be able to help me, does anyone have any suggestions for repair? Do I need a full recrafting? Is there some sort of glue that might be appropriate? Seems the rubber heel portion was held into place via metal studs driven into the heel and little to no glue was used originally...


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post #42947 of 70737
Quote:
Originally Posted by JEdge View Post

Nasty separation in my Stanford seconds that were given to me for Christmas. They've been my primary brown shoes since, wearing them 2-4 times per week. Don't walk to work and work in a carpeted environment. For this to be occurring within 4 months seems highly unusual. Does anyone have any suggestions for what AE might do if I file a complaint? I've worn them way too much to prove that this is a manufacturer defect, but I've certainly come to expect more from my AE shoes.

Assuming that AE will not be able to help me, does anyone have any suggestions for repair? Do I need a full recrafting? Is there some sort of glue that might be appropriate? Seems the rubber heel portion was held into place via metal studs driven into the heel and little to no glue was used originally...

  Warning: Spoiler! (Click to show)

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They key being seconds.

You can contact them but they may charge you for the fix.

If they were first quality, it would likely be for free.

post #42948 of 70737
Anyone know if the Kenilworth is full or corrected grain?


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post #42949 of 70737
Quote:
Originally Posted by cats33cats View Post

Anyone know if the Kenilworth is full or corrected grain?


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Corrected grain from AE is always labeled "polished cobbler."

All kenilworths are full grain calf. Except for mine, which are shell cordovan. smile.gif
post #42950 of 70737
Quote:
Originally Posted by bkotsko View Post
 

They key being seconds.

You can contact them but they may charge you for the fix.

If they were first quality, it would likely be for free.

 

I thought AE states that seconds are supposed to be cosmetic defects or flaws and not something that would affect the integrity of the shoe. Are you implying his were seconds because they had some sort of flaw in the heel that AE was aware of? I doubt that is the case here.

 

It couldn't hurt to ask AE about it, they might decide to take care of him. Otherwise a cobbler should be able to just glue it back on for him I would think, probably charge like $5

post #42951 of 70737
Quote:
Originally Posted by Burzan View Post
 

 

I thought AE states that seconds are supposed to be cosmetic defects or flaws and not something that would affect the integrity of the shoe. Are you implying his were seconds because they had some sort of flaw in the heel that AE was aware of? I doubt that is the case here.

 

It couldn't hurt to ask AE about it, they might decide to take care of him. Otherwise a cobbler should be able to just glue it back on for him I would think, probably charge like $5

You are probably right.

I would however have the cobbler attach the heel properly with the original method.

post #42952 of 70737
Quote:
Originally Posted by JEdge View Post

Assuming that AE will not be able to help me, does anyone have any suggestions for repair? Do I need a full recrafting? Is there some sort of glue that might be appropriate? Seems the rubber heel portion was held into place via metal studs driven into the heel and little to no glue was used originally...


.
Bring it into one of the DC-area shops and they'll most likely take good care of you. If they don't, clean it with a soft cloth and rubbing alcohol, then use a little bit of this stuff to bond it back together; it'll be fine.
post #42953 of 70737

AE just wants him to see what it felt like to walk with florsheim V-Cleats i.e. suicide heels.

post #42954 of 70737
Quote:
Originally Posted by peppercorn78 View Post

All kenilworths are full grain calf.  Except for mine, which are shell cordovan. smile.gif

 

:slayer:

 

post #42955 of 70737
Quote:
Originally Posted by hp5273 View Post

icon_gu_b_slayer%5B1%5D.gif



Awesome. Are yours brown or burgundy? Here are mine:
post #42956 of 70737
Quote:
Originally Posted by Burzan View Post
 
Quote:
Originally Posted by bkotsko View Post
 

They key being seconds.

You can contact them but they may charge you for the fix.

If they were first quality, it would likely be for free.

 

I thought AE states that seconds are supposed to be cosmetic defects or flaws and not something that would affect the integrity of the shoe. Are you implying his were seconds because they had some sort of flaw in the heel that AE was aware of? I doubt that is the case here.

 

It couldn't hurt to ask AE about it, they might decide to take care of him. Otherwise a cobbler should be able to just glue it back on for him I would think, probably charge like $5

 

This.  I'd be surprised if AE didn't take care of it.

post #42957 of 70737

I am more surprised that someone wears the same pair of shoes 4 times in one week than that a heel feel off :bounce2:

post #42958 of 70737
Quote:
Originally Posted by rydenfan View Post
 

I am more surprised that someone wears the same pair of shoes 4 times in one week than that a heel feel off :bounce2:

Most men I know wear the same pair of shoes every day.

post #42959 of 70737
Quote:
Originally Posted by peppercorn78 View Post


Awesome. Are yours brown or burgundy? Here are mine:

 

Nice!  I have Kenilwortths in burgundy and brown shell Strands too.

 

Walnut Strands get a lot of love but I really like the brown shell version.

post #42960 of 70737
Quote:
Originally Posted by rydenfan View Post
 

I am more surprised that someone wears the same pair of shoes 4 times in one week than that a heel feel off :bounce2:

you spend WAAAAAAAAAAAY to much time on this forum my friend... Most guys own one pair of dress shoes... usually of the 40-80$ variety.

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