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Problems with Tailoring

post #1 of 21
Thread Starter 
Hi All -

I recently had the sleeves shortened for 2 shirts at G&G on Grand St NYC. I was happy with the work they did hemming my denim, so I decided to give them a shot with my shirts.

They cut the sleeves too short and they are now not wearable. It is my first time tailoring a shirt so I am willing to accept this as a lesson learned and realize that my own naivete may have contributed to the poor results.

My question is this - what do you consider customary procedure when tailoring goes awry? Is it buyer beware or is the tailor ultimately liable? I suspect the answer is somewhere in between but was wondering how people handle these situations.

thanks..
post #2 of 21
Good thread. I have very little experience with tailoring, so I'll defer to others. I ended up getting charged about 2x what I expected to be charged to slim down a couple of shirts: taking in the sides and slimming the sleeves were $15 per shirt EACH, for a total of $30/shirt. Seem high to others?
post #3 of 21
Unfortunately, IMO, the burden of proof is on you to demonstrate how the tailor erred or deviated from your instructions. If you weren't explicit in your directions, and can't make it clear quicky how it's his fault and not yours,,then I'm not sure you have a case.

That said, it's still a case worth fighting for, and I would imagine any good tailor will have an unspoken maximum sum they'll refund in these situations, since reputation and word of mouth are so critical to their business. But that amount may only be pennies on the dollar...

Put everyting in writing.

PS - and don't forget this learning experience when, say, for example, you're about to get your next tattoo...heh.
post #4 of 21
Quote:
Originally Posted by chiamdream View Post
Good thread. I have very little experience with tailoring, so I'll defer to others. I ended up getting charged about 2x what I expected to be charged to slim down a couple of shirts: taking in the sides and slimming the sleeves were $15 per shirt EACH, for a total of $30/shirt. Seem high to others?

I paid the same for the same service.
post #5 of 21
what about when slimming the sleeves, the slim the cuffs as well, should that be an additional charge?
post #6 of 21
Quote:
Originally Posted by chiamdream View Post
Good thread. I have very little experience with tailoring, so I'll defer to others. I ended up getting charged about 2x what I expected to be charged to slim down a couple of shirts: taking in the sides and slimming the sleeves were $15 per shirt EACH, for a total of $30/shirt. Seem high to others?
You mean $30 total? Seems about right to me. The way I see it, if I need to have alterations done on a quality ($$$) shirt, I'd rather pay a few bucks more than end up with shitty work that can potentially ruin the shirt. I paid $25 for my last job (tried a new tailor, ended up being pretty good work) to have the sides taken in, the sleeves slimmed, and the sleeves shortened at the shoulder
post #7 of 21
Thread Starter 
Quote:
Originally Posted by mlyngard View Post
Unfortunately, IMO, the burden of proof is on you to demonstrate how the tailor erred or deviated from your instructions. If you weren't explicit in your directions, and can't make it clear quicky how it's his fault and not yours,,then I'm not sure you have a case.

That said, it's still a case worth fighting for, and I would imagine any good tailor will have an unspoken maximum sum they'll refund in these situations, since reputation and word of mouth are so critical to their business. But that amount may only be pennies on the dollar...

Put everyting in writing.

PS - and don't forget this learning experience when, say, for example, you're about to get your next tattoo...heh.

i tend to agree - like i said im willing to chalk this up to a 'lesson learned' - however i will take it back to see what they are willing to do for me - they pinned the sleeve for me and i trust that they cut the shirt correctly - the girl who measured me was not very knowledgeable (or so it seemed to me) and neither was I.. so really it was a lack of their (and my) ability to measure me properly and not poor workmanship that was the reason - not sure if that makes a difference or not because ultimately if a shirt doesn't fit the workmanship is irrelevant

not sure what you are suggesting I put in writing
post #8 of 21
Quote:
Originally Posted by chiamdream View Post
Good thread. I have very little experience with tailoring, so I'll defer to others. I ended up getting charged about 2x what I expected to be charged to slim down a couple of shirts: taking in the sides and slimming the sleeves were $15 per shirt EACH, for a total of $30/shirt. Seem high to others?

$30/shirt is pretty high. I called a half dozen tailors near me and most were $15-20 per shirt. Tomorrow, I need to pick up 2 shirts, slimmed at the inseem and arms with body shortened, along with 1 pair of pants that need hemmed; they quoted me $40 for those 3 items. Trying a new tailor hopefully they do well, as they are cheaper than the other tailor I've used.
post #9 of 21
Sorry to hear about this. Hope you have better luck next time.
post #10 of 21
Quote:
Originally Posted by chiamdream View Post
Good thread. I have very little experience with tailoring, so I'll defer to others. I ended up getting charged about 2x what I expected to be charged to slim down a couple of shirts: taking in the sides and slimming the sleeves were $15 per shirt EACH, for a total of $30/shirt. Seem high to others?

Nthing everyone. I paid $15/shirt for body slimming in LA, and $12/shirt for sleeve shortening (different shirts). So both alterations on the same shirt should be around 30 bucks.
post #11 of 21
Thanks for the input. FWIW, he did do quite a good job; it's Gus' Tailor Shop on Ashland for anyone in Chicago.
post #12 of 21
Use Stanton Tailor Shop next time instead.
post #13 of 21
Only had to shortened the length, guess couldn't go wrong with that. But since I was using them for the first time, I wanted to explained it to the tailor 4 or 5 times, even used their rulers to measured it for them to see, couldn't be more careful with stuff like that.
post #14 of 21
Quote:
Originally Posted by willy cheesesteak View Post
Use Stanton Tailor Shop next time instead.
good call bro i go there all the way from queens
post #15 of 21
Quote:
Originally Posted by chiamdream View Post
Good thread. I have very little experience with tailoring, so I'll defer to others. I ended up getting charged about 2x what I expected to be charged to slim down a couple of shirts: taking in the sides and slimming the sleeves were $15 per shirt EACH, for a total of $30/shirt. Seem high to others?

I paid $18 at my tailor. He slimmed it down way too much so it looks stretched under the pits.

I have more I'd like to slim down but $18 per is going to add up and plus I trust myself more now so I'm looking to do it on my own. Anyone with tips?
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