Good to hear that Revolve sorted you out.
FWIW a decent cobbler (or other leather worker) could likely have replaced that section of leather. It really is just a bit of leather cut into shape, folded over for the D ring and then stitched into place. The hardest thing would have been to find matching leather.
Reminds me to condition all the leather on my bags.
Thanks, unfortunately no cobblers are able to do a decent job for that here...
In relation to conditioning, I did condition my leather trims of my 257 with Lexol leather conditioner prior to usage