i'm surprised it's gone this long since it is usually frowned upon in other threads. but sometimes it's a good alert.
Filson Bag Thread: With Pictures - Page 177
Hello, William! Thanks for the proxy service, it worked out great! Seemed like a nice place to work!
I ordered the large wheeled duffle from FilsonGuy on here, and the rivet that secures the leather strap to the bag actually snapped off after about a week just when I was about to leave the US. Luckily Filson was able to sort me out. They actually planned on shipping it with express overnight and the guys at Epaulet were willing to accept the shipment for me since I didn't have a hotel the last day! Unfortunately they missed the courier...
They went the extra mile and was able to arrange for me to go Paragon Sports and swap it there, it took some time as the floor managers weren't aware of the arrangment but it was solved in the end! I'm really impressed with the customer service at Filson!
Really, that is outstanding CS. Maybe drop the powers that be at Filson thanking them ?
Another question, looking at the medium travel bag vs. medium duffel. I was thinking I would get more use out of the medium travel bag then I would out of the duffel. I'm setting up to travel a lot here in the near future, and was wondering which is a little more functional...
I prefer Obenauf's leather oil over LP for my straps. It's more than sufficient for the task and much easier to apply, particularly when using the included applicator. I'll give my straps a light coating every once and a while: I apply, let it sit and soak in, and then brush away any excess.
You can buy directly from Filson. $12 if I recall correctly.
Does anyone have any input? I'm debating between the tan or the navy blue...