Were your returns substantially more expensive than the items you've kept? And did you opt for refund instead of moneyoox by chance?
I checked my roulette history and I returned 8 of the last 12 items from yoox. I'm waiting on another 3 items right now, should I be afraid?
Aren't algorithms expensive to create and implement?
Not necessarily. If it's automated it's probably just a query that runs on the database and flags something if it returns true.