Originally Posted by Urthwhyte
eBay buyer asking for a return since they didn't understand Italian sizing
. If I listed "No Returns" on the listing and have messages via the eBay system explaining how the item fits, what are the chances of me getting burned/having to take it back if they try and force the issue?
Originally Posted by Severisth
chances are very high, the "No Returns" bit means almost nothing to eBay/PayPal.
Originally Posted by Teger
if you try to fight it, you'll lose. ebay is the worst.
Wrong. You can win this one pretty easy depending on how the buyer writes his claim. If he says it doesn't fit (rather than claiming your measurements/colors/description is wrong), you can just state that buyer protection does not cover items failing to meet buyer expectations. It really comes down to how savvy the buyer is at gaming the system, but if he just says "doesn't fit, want a return" it's not a hard case to win. He can still leave negative feedback though, so you'll have to weigh your options.
He can still leave negative feedback if you offer a return, especially if you don't foot his shipping bill.